Khách sạn 4 Sao tại Ohio, Hoa Kỳ

Nói chung là một trải nghiệm tốt! Vấn đề duy nhất là không có lò vi sóng trong phòng khách sạn của bạn nên khi bạn và gia đình trở về một bữa tối ngon hoặc chỉ có đồ ăn còn lại nói chung bạn phải đến sảnh chính nơi chỉ có một lò vi sóng bên trong một tủ cho mọi người trong khách để sử dụng! Giờ đây là vấn đề thực tế của tôi.... bên trong tủ đó ... không phải lò vi sóng chỉ để rõ ràng ... là một con gián chết .... chúng tôi ngay lập tức báo nhân viên và họ đã bị sốc như chúng tôi! Nhân viên nói họ sẽ xử lý nó nên với sự tốt vào sáng hôm sau, các con tôi đói và đi về lò vi sóng cùng đó và con gián vẫn còn ở đó ‼️‼️‼️

Great service great experience

The front desk employees were friendly and the room and facilities were clean. The Trip app said the deposit could be paid with either cash or credit card, but upon arrival, they only accepted credit cards, so be aware of this, especially travelers from mainland China who might not have a Visa/MasterCard. If you only have a Chinese UnionPay card, this hotel will not accept that. The swimming pool was small but clean, and the gym was small but clean, also. You can hear the noise from my he freeway nearby from your room, so if you're a really light sleeper, you would need earplugs. The location is good, near a major highway interchange so it's easy to get around Columbus from here. The rooms don't have amenities that are commonplace in Chinese hotels of the same category, like toothbrushes, toothpaste, shampoo, slippers, nor bathroom scandals. The bathroom only had bar soap, hair conditioner, body lotion, toilet paper, and a hair dryer.

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

第一次訂這裏，就在市政廳對面，離搖滾博物館很近。位置好，景觀也不錯，停車場略遠，物有所值，克利夫蘭排名前三的酒店。

房間寬敞，乾淨整潔，設施齊全，接待熱情。非常滿意！

I was traveling to Cleveland for a conference and preferred an apartment style hotel to stay out to cook meals and generally not stay at the convention center hotel. I highly recommend ROOST Cleveland - the location is incredible and there's a lot of cafes and a grocery store in walking distance. I was also able to quickly take the bus to visit some museums on my last day! The space was so big and luxurious and cozy; having the ability to do laundry and run a dishwasher made being it feel like I was right at home.

Everyone we interacted with was fantastic- bar staff, valets, front desk. Best place to stay if you are visiting the convention center- the skybridge is not temperature regulated but still super convenient for traffic related reasons. The food was great and took virtually no time at all to prepare if you called down and ordered. I don't believe there was room service. There was water in the lobby and microwaves on the first floor around the corner from the elevator but not within the room.

Отель хороший, очень понравился . Завтрак не плохой