Khách sạn 4 Sao tại Otago, New Zealand

I had 3 night Copthorne Hotel and Resort Queenstown Lakefront the room is clean and basic the bed comfortable l had a good sleep the room to big even had a good seating area coffee tea in the room TV had variety of choices however the bathroom that not that great they need to get rid of that bath basin I am not sure what is purpose? The shower curtain so cheap common if you charge your guests a top dollars you can afford a decent shower curtain it New Zealand not a 3rd world country. All the Wi-fi so terrible even basic email take time to download also what is deposit for if you don't have any minibar in the room? I think all those can improve a good management I had pizz one night taste good anyway this Queenstown accommodation always in short that way they don't care still a good place to crush a big hot two.

Doubletree was a last minute decision upon arriving Queenstown from Mt Cook. Although it is pricey, no regrets getting a room here for 2 nights. It came with a fully furnished kitchenette where you could do some cooking but didn't utilize this since we ate out. One peeve I don't understand is the need to pay for parking since onsite (NZD$ 16 per nite). There's ample parking and for guests that drive in, this should be complimentary for stay duration. Location is outside of Queenstown but water taxi available from hotel dock. Recommend for the environment and fantastic room but giving 3 stars for facilities due to need to pay for parking. Location by the lake allows peace and quiet and also wildlife encounters. Front desk staff during checkin time was very attentive and helpful as well.

The ambiance of this place was quite unique, with dim lighting and not many electric lights, which gave it a rustic charm. One of the highlights was the ability to cook meals, which added a nice touch of convenience. Plus, there are plenty of shops nearby where you can easily pick up groceries or essentials.

酒店環境特別好，老闆娘是一位中國姐姐，特別好，還給我牛奶，這裏很安靜，而且離景區很近，十米的地方有個麥當勞和加油站，100米的地方有一個炸魚薯條也是國人開的很好吃但不友善，總之酒店很乾凈衞生，地理位置好，方便快捷，停車很方便

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.

The view from our room was amazing. However, there was a beam in the room that obstructed the perfect shot, which made the pictures look annoying. The bed was quite dusty, with dust particles visible on the white linens. Additionally, the room was very small, and the online photos were misleading. The toilet was not clean, the room service only replaced the bath towels on the second day and did not perform basic dusting or vacuuming, which is expected in a hotel setting, not an Airbnb. Overall, the view was the only aspect that made our stay enjoyable.

Very happy with our Accomodation at Aria on Bank Dunedin. The self contained unit for a couple was modern, very clean, fresh & well presented. Free (No fee) use of laundry ( washing machine & dryer) for all tenants to use. Our room was missing a frying pan which i needed to cook. I contacted the front desk, the gentleman receptionist immediately ran & I mean ran to our unit to confirm it was missing & sure enough none to be located. He left & returned a couple mins later with a replacement frying pan & utensil. Outstanding service. AAA+++ RATING for service & excellence.

Nhìn chung, giá trị tổng thể so với số tiền bỏ ra là tuyệt vời. Chúng tôi đặt một căn hộ thông tầng nhìn ra hồ từ phòng khách ở tầng một và phòng ngủ chính ở tầng hai. Mỗi phòng đều có phòng tắm riêng, rất tiện lợi cho gia đình. Khách sạn cách trung tâm thành phố Queenstown khoảng 17 phút đi bộ và có bãi đậu xe miễn phí, rất hữu ích nếu bạn lo lắng về việc tìm chỗ đậu xe trong trung tâm thành phố. Nhược điểm là thiếu kênh truyền hình vệ tinh, quầy bar nhỏ ở tầng dưới, và máy giặt và máy sấy cần sử dụng máy giặt tự động trả tiền xu ở mỗi tầng (4 đô la New Zealand mỗi máy), hơi bất tiện một chút, nhưng nhìn chung, giá trị đồng tiền bỏ ra là tuyệt vời.

We booked the lakeside suite. Every morning we are greeted by the amazing view! Just one minute walk from the bus stop, which connects the town centre and the airport. Convenient. Loved it and recommended!