Khách sạn 4 Sao tại Thành Phố Mexico, Mexico

The location is very good. Surrounding there are many restaurants and Cafes. The metro station just few minutes to walk. The concierges are friendly and helpful. the breakfast is delicious. Special is the omelet made very good. The room is modern and comfort.

Overall the hotel was good. The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me. Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City) My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.

It was so nice to be able to be so close to my gate when I was just traveling through the airport and had a long layover. Once you walk through those doors you wouldn’t even know you were in an airport. It was quiet and very clean.

Location and Hotel in general is great! Room city views are beautiful. Shared amenities with Double Tree, swimming pool has extra cost. Some personnel attitude a little dissapointing. Overall a nice experience.

Exceptional Stay at ULIV Mexico City My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question. The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks. What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference. I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!

Internet is fast , Hotel is very new , centralized location close to eateries, shopping, banks, etc. metro is just 2 minutes away. Room is considerably smaller but nicely designed and well facilitated. Service is great special mention to Diego hall manager excellent job.

Everything was fine though the shower was from iceberg cold to barely warm, no where near hot. A hot shower is one of the more important details for a hotel room, especutan executive hotel. I took a shower around 10 pm, and another at 4:45 am and both showers were at the same cool temperature despite the water temperature being at the hottest faucet setting. The bed was comfortable, the air temperature was exactly what we wanted, the little coffee packet was fine, the mini fridge was cold, the water pressure was good, the Internet was fast enough, and the TV screen was large(60”?). There were plenty of things that were good, but we really wanted and expected a hot shower, especially given the price of the room. (Room 105) We didn't have time to mention the water temperature as we were on a tight travel schedule. Nonetheless, a hot shower is an obvious expectation for an executive hotel or even lower end hotels and motels.

We really loved staying at Tonala. The hotel is located in Roma Norte, a trendy neighbourhood in Mexico city. We could walk to all the nice restaurants ans cafes for food and drinks. There’s a really popular cafe downstairs for pastries, breakfast and coffee. And there’s a famous seafood restaurant as well as a fancy Michellin reservations-only restaurant next to it, right across the street from the hotel. Walking to the historic centre, La Condesa and the museuems took us about 15 minutes or so. The room is spacious and came with a great shower with working hot water. The air-cons worked really well in both the living and bed rooms. The laundry room is free to use from evening onwards. And the rooftop pool was great for a quick dip. Overall clean not just in our room but the stairs, lobby and rooftop and lift. Definitely 5-star and I would gladly stay there again when I next visit Mexico city.

AMAZING HOTEL - such a good caring friendly polite staff; very safe , good security , but hotel itself is historical building with such a big history and they have FREE tours to get to know hotel. Is has special rooms , bar - all is form 100 years ago, with such a soul and character . We enjoyed a lot out stay. Breakfast is good , have everything you need , recommend to take with breakfast. Location is also great, 5 minutes to tour buses, Angel square , many coffee shops and restaurants. RECOMMEDED !! Rooms are also fine , clean , have windows . We would definitely stay there again