Khách sạn 5 Sao tại Otago, New Zealand

Great location just slightly out of the main area, and slightly less raucous. Our King view room was excellent had a great view. Didn’t spend a huge amount of time at the hotel because we were out and about but no complaints would return.

長途機後落車，電郵酒店check in會遲少少到達，前台已一早準備迎接，酒店附近十分鐘內已可以到達景點加餐廳，酒店職員非常有禮，我女兒生日，還有一個生日小蛋糕，給了女兒的驚喜，酒店小小心意客人已感受到，不完美就是，早上約7點多有應該有服務員開門而我們仍然睡覺中，不知原因，已將此事告知前台，留意此情況。

Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself. Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night. Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk. Food: Breakfast was a good selection and ran from 630 to 1030am.

I'd say the lake view with ”The Remarkable” backgroundfrom the room is definitely worth the money. Staff are generally friendly but the cleanliness and wear&tear has quite some room for improvement in order to claim themselves a 5-star hotel. Overall, I'm pleased with the stay, the location is considered convenient if you drive as it's only takes 5 minutes drive to downtown.

Such a lovely stay with my partner, all staff were very friendly and accommodating. Such a nice place to stay, rooms were so clean and beyond beautiful!

Recommend this hotel to everyone, the lady help me check in is very friendly and professional, explain every details to me and show me to the room, good quality service.   The room is spacious and the view is beautiful.

This is a fantastic hotel with great engaging staff who show you around the hotel and explain everything when you arrive. The hotel provides drinks, milk tea and a coffee with a coffee maker in the the room. Downstairs there is a really nice hang out area with a complementary happy hour and tea, coffee and sweets. The decor is very moody and is unique from any other hotel I've stayed in. A huge amount of detail is paid to ensuring presentation is on point. There are nice views from most rooms and the location is nice and close to the middle of town. The only disappointment was $20 to use a carpark. That being said, there is plenty of on street parking if required.