Khách Sạn Có Bữa sáng Tại Sabah, Malaysia

Nhìn chung, kỳ nghỉ khá ổn và đáp ứng được những kỳ vọng cơ bản. Các tiện nghi được cung cấp ở mức hợp lý so với giá cả, vì vậy không nên kỳ vọng quá nhiều. Tuy nhiên, vấn đề vệ sinh – đặc biệt là dưới gầm giường – cần được chú trọng hơn, vì khá bụi bẩn. Nếu việc dọn dẹp ở khu vực này được cải thiện, trải nghiệm sẽ tốt hơn. Tuy nhiên, với mức giá hợp lý và tiện nghi đầy đủ, kỳ nghỉ này có thể chấp nhận được.

Definitely value for money. Good location with walking distance to Imago shopping mall, Filipino market and famous restaurants nearby. Nice sea view from the room. Cleanliness of the room also above expectation. Breakfast was average but acceptable.

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

The location is excellent, making it very convenient to get around. The hotel itself is new, modern, and very clean, which made our stay comfortable. Although the buffet breakfast didn’t have a wide variety of choices, the food served was tasty and of good quality. Overall, it’s a nice place to stay, especially if you value convenience, cleanliness, and comfort. I would definitely consider coming back.

The location is good. But is still a distance to Imago mall. The hotel do provide one-way transport service to Imago mall or Suria mall. The room size is big and do have table and chair suitable for business traveller. The receptionist service is good and friendly. They willing to change a damage hair-dryer for us although it is taking a long time to get a good one. The facility a bit old but overall still ok.

I had a wonderful stay at Cititel Express Kota Kinabalu. The room was clean, nicely designed, and very comfortable, making it easy to relax after a day out. Breakfast was perfect—delicious and satisfying, with a good variety to start the morning right. The location is excellent, right in town with easy access to shops, restaurants, and attractions. Overall, it’s truly great value for money. I would happily recommend this hotel to anyone looking for a convenient and comfortable stay in Kota Kinabalu.

Tôi đã có một kỳ nghỉ tuyệt vời nhất ở đây. Thủ tục nhận phòng nhanh chóng, họ đã nâng cấp phòng của tôi lên hướng biển, nhân viên rất thân thiện và nhiệt tình. Có một số hệ thống được nâng cấp với TV của họ, tuy nhiên, nó đã trở lại bình thường chỉ sau 15 phút! Tôi cảm thấy được nhân viên yêu thương và chăm sóc chu đáo. Bữa sáng rất tuyệt vời và đáp ứng được tiêu chuẩn của tôi. Chồng tôi đã chọn dịch vụ đỗ xe có người phục vụ và anh ấy rất hài lòng! Ngoài ra, tôi đi du lịch cùng con trai 3 tuổi và họ đã tặng đồ vệ sinh cá nhân miễn phí 🤩. Tôi rất hài lòng và chắc chắn sẽ quay lại và giới thiệu cho những người khác ở đây! xx