Khách Sạn Có Bữa sáng Tại Sabah, Malaysia

Very nice place to stay with reasonable price. Will definitely stay here again if go to KK again especially with my family. Lurve ＜3

Definitely value for money. Good location with walking distance to Imago shopping mall, Filipino market and famous restaurants nearby. Nice sea view from the room. Cleanliness of the room also above expectation. Breakfast was average but acceptable.

Nhìn chung, kỳ nghỉ khá ổn và đáp ứng được những kỳ vọng cơ bản. Các tiện nghi được cung cấp ở mức hợp lý so với giá cả, vì vậy không nên kỳ vọng quá nhiều. Tuy nhiên, vấn đề vệ sinh – đặc biệt là dưới gầm giường – cần được chú trọng hơn, vì khá bụi bẩn. Nếu việc dọn dẹp ở khu vực này được cải thiện, trải nghiệm sẽ tốt hơn. Tuy nhiên, với mức giá hợp lý và tiện nghi đầy đủ, kỳ nghỉ này có thể chấp nhận được.

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

Không ngờ Klagan lại có phòng hướng biển. Pernah đã nhận phòng từ trước khi có dịch Covid và đó là lần cuối chúng tôi đến đây. Phòng rộng rãi, hiện đại. Có bãi đậu xe miễn phí. Cũng có phục vụ bữa sáng. Dễ dàng đi mua sắm, chỉ cần đi xuống và đi bộ đến khu vực. Điều tôi thích nhất là nhà vệ sinh, nhà vệ sinh rộng rãi. Có bồn tắm, vòi sen. Có TV thông minh. Phòng có kênh riêng và có sẵn Netflix. Có một vài thứ cần cải thiện, khi vào ban đêm, máy lạnh có vẻ hơi nóng? Ấm? Và quầy lễ tân. Phải mất một chút thời gian để nhận phòng vì phòng vẫn chưa sẵn sàng, chúng tôi đã đợi gần một giờ vì chúng tôi đến sớm lúc 2:30 chiều. Tất cả nhân viên đều tốt và rất hữu ích.