Khách Sạn Có Bữa sáng Tại Tỉnh Akita, Nhật Bản

During winter, the road for the last 800 meters before reaching the hotel is closed, and you must walk in. Guests need to park at Okama Onsen first. Before arrival, you are required to inform the hotel of your check-in time so that a staff member can guide you on foot to the property. The staff will help carry your luggage, but if you have many bags, it’s best to inform them in advance. The highlight of this stay is definitely the walk to the hotel. You walk deep into the forest along towering walls of snow on both sides, and eventually discover the onsen hidden in the woods. It feels truly special and secluded. The lobby area is not very large, and the number of staff is quite limited, but overall the service was very good. Dinner was served at a counter bar, and the chef was extremely friendly and spoke good English. The receptionist at the lobby, who is from Taiwan, speaks English, Chinese, and Japanese fluently. She explained everything clearly, helped carry our luggage on the way out, and even assisted with clearing snow off our car. Personally, I found the public onsen area to be a bit disappointing. The floor was icy and slippery, which felt somewhat unsafe. However, the private onsen in the room was excellent — very private, spacious for an in-room bath, with a beautiful view and wonderfully fragrant mineral water. The room itself was spacious, quiet, and peaceful. Mobile signal does not work inside the hotel, but the hotel provides Wi-Fi, which was stable and fast. Both breakfast and dinner were very good, and the hotel responded to emails and accommodated our special dietary requests, which we really appreciated. The only regret was that the snow was extremely deep during our visit, making it hard to fully see and imagine the surrounding scenery.

The location was fantastic, connected directly to the station, bus interchange and shopping malls. The room was probably the biggest I have stayed at in Japan, which was great when sharing with a friend. The tatami sitting area was great to sit in and enjoy the station view, with the trains coming and going. Was not disturbed by any train noise however. They also gave a sheet noting the times you can view specific train models from your room window. Staff were friendly and helpful, despite the language barrier. Would stay here again next time I'm in Akita.

This hotel is right next to a underground rock concert shop. It has frequent tenants who played there or attend the concerts there. If you are driving , you won’t be able to get their parking slots as it mostly reserved for the regulars. The nearby parking lots charges 400 Y from 4pm-8am so if you arrive shortly after check in time and decide to head out early the next day, you may use the 2 carparks that is right beside the hotel. If you can’t make it in time, the hotel cheapest parking option is behind Lawson where they have monthly season parking lots. It’s 600 yen per night from 3pm to 10am. room wise, price to value is below average probably becos of high demand in the vicinity. As for cleanliness, can be better improve. My aircon filter and air filter machine was producing really moldy and smell air , probably from previous guests who sweated in the room. Was a big turn off lucky I came during autumn, can just open the window to get cold air in.

The hotel facility is relatively good. However, the hotel policy seems to have a big problem. We checked in the hotel at 7pm, they said our room rate was for check-in between 23:30~05:00 and that check-in other than this period will have a surcharge of Yen $2000. At normal hotel booking, who would alert the check-in time is at midnight??!! OK, we assume we overlook this strange rule, we paid. However, two days later we stay at the same brand hotel in Aomori, I clearly requested a non-smoking room at booking (as I did same for all hotels at the trip), but the receptionist insisted that we didn't. They said they don't have a non-smoking room for us unless we pay Yen $2000 for additional charge. We don't understand the game! Supposing all non-smoking rooms are at the non-smoking floor; if they have one, they should have given us free. If not, how can they make one with the additional charge ?