Khách Sạn Có Bữa sáng Tại Đông Java, Indonesia

So far ok. Stay there for 3 days was not happy with the aminities in room. I was complain about hair dryer. Once we used is broken then technician came then fixed. After that used still on off. Second day call receptionis sending same complain about hair dryer was broken but only fixed, he said fan in problem after used in 30 sec then nit working again. They we find that kettle opener is broken n still keep using, nit changing with new one after that dripping water from inside kettle.

Westin Surabaya is a beautiful property with gorgeous views and amenities and impeccable service to match. The pool and surrounds are pleasant for swimming. The Club room is very comfortable, quiet and feels fresh all round. The heavenly bed is such a delight to sleep in. The Club lounge is one of the most outstanding hotel lounges I have frequented. The views from the 39th floor are divine whether day or night. Service levels in the Club lounge are impeccable from each and every staff member.. so welcoming, professional with beautiful hospitality. Food selection, drinks and comfort all round. Nila and all of her lovely colleagues are truly at an inspiring level of excellence.

Baobab Safari Resort is located quite far from Surabaya city centre, but it is definitely worth the approximately 1-hour drive from Surabaya Airport. We booked two connecting rooms, both with balconies. We were assigned to Level 4, and the view was absolutely magnificent, overlooking Mount Arjuno and Mount Welirang. Waking up to the mountain scenery was truly refreshing. Cooling weather, fresh air and beautiful scenery. Food Experience The highlight of the meals was the Nasi Rawon. The beef was very tender—soft and melt-in-the-mouth—and the soup was rich and flavourful. The portion size was generous. Other food items were acceptable but nothing particularly outstanding. For breakfast, however, the buffet spread was rather limited, especially in terms of meat and protein options. Room & Amenities The room itself looked decent but slightly dated. That said, the beautiful view more than compensated for it. One important note: do stock up on your own bottled water before arriving. The hotel uses refillable glass bottles, and unfortunately, the wooden covers of the glass containers appeared very mouldy, which was quite off-putting. Activities & Environment There are plenty of activities available. A walk through the Enchanted Forest thats full of pine trees and feeding area for Capybara, Lama, Sheep is possible, though you’ll need to take a buggy from another area. The Safari Zoo is located separately but can be arranged by the hotel. Animals around the hotel can be fed according to scheduled timings. Waterbucks, however, can be fed with carrots 🥕, which were provided by the hotel on the day of check-in. The lobby and dining areas were a standout—beautifully designed and facing the roaming animals while still maintaining a safe boundary within their designated area. Animal Welfare I have always been quite sceptical about zoo animals in Indonesia due to past negative experiences, where animal welfare did not seem well cared for. However, Baobab Safari Resort truly changed my perspective. The environment is clean, the animals appear well fed, and I frequently saw zookeepers actively present in the animal areas, feeding hay and grass to the zebras, waterbucks, buffaloes, and giraffes. It was reassuring and heartening to see such care and commitment. This experience made me believe that proper education and responsible management really do help build a better environment for zoo animals. Overall, it was a meaningful and memorable stay for my family.

Hotel is quite new and spacious room for good rest. All the basic amenities is provided and aircon work well. Opposite was KFC and some local eatery so quite convenience for anytime need. We most of time using Grab hauling service when go out and come back. Satisfy to the stay. Thank you.

The Junior suite was very spacious but the furnishing could make a little more sense. For example the bedside table was just a round table without any drawers. The bathtub water outlet protruded to half the width of the bathtub and was a danger for little kid's head. Body lotion, which we expected to be a basic amenity, was not available even when requested. Breakfast was a good spread but protein choices were very limited. There are some kid activities but all with separate charges.

Recepcionist helpfull, ramah murah senyum. Makanan enak, kebersihan okeh. Hotel nyaman dan ramah utk anak2. So far so good. Recomended hotel bintang 4😊

Lokasi memang cukup jauh, aksesnya masih terbatas karena masih baru dan saat kesana belum grand opening. Pelayanannya sangat luar biasa, para staf tidak sungkan untuk meminta kritik dan saran secara langsung dengan pelanggan. Fasilitas dimasa mendatang akan lebih banyak karena masih dalam tahap pembangunan. Tapi untuk view dari kamar hotel sangat bagus di malam hari dan pagi hari. Restonya juga enak masakannya.