Khách Sạn Có Bữa sáng Tại Oxfordshire, Vương quốc Anh

The hotel in general has good facilities, staff are polite except the lady who checked in for us on our first night. There was some confusion between the booking at the trip.com and the hotel, but the receptionist was being rude and stated that only booking for 2 adults can be seen on their system and wouldn’t check us in while we paid for the extra kid. While we understood she was doing her work, her attitude appeared cold and rude and not helpful. Apart from that, the stay was pleasant.

Really cannot believe that a smaller room with low ceiling and small windows was given, so had to return to reception and ask for the correct category of room, but was told that the room booked is under maintenance, only different room was available now. After hours of waiting, the correct room was finally given. Funny thing was that when browse the hotel website, there are still same rooms available. Why such common tricks would have happened this luxury hotel?

Having stayed at the Holiday Inn Oxford on three separate occasions now, I can wholeheartedly say it is a truly outstanding hotel and has become my firm favourite whenever I visit the area. Each stay has been consistently excellent, exceeding my expectations every time. From the moment you walk in, the check-in process is always smooth, efficient, and handled by genuinely friendly and welcoming staff. They make you feel valued right from the start. The rooms are consistently spotless, comfortable, and well-appointed. The beds are incredibly comfortable, guaranteeing a great night's sleep after a busy day exploring Oxford or working. The bathrooms are modern and clean, and the overall room maintenance is clearly a high priority. I've always found the rooms to be quiet, providing a peaceful environment. What truly sets this Holiday Inn apart, in my experience, is the exceptional level of service across the board. Every staff member I've encountered, from the front desk to housekeeping to the restaurant team, has been professional, attentive, and always willing to help with a smile. They consistently go the extra mile to ensure guests have a pleasant stay. The hotel's facilities are great, and the breakfast offers a wide variety of tasty options to start the day right. The location is also very convenient, offering easy access without the stress of navigating the very centre of Oxford, especially if you are driving. Based on my repeated positive experiences, I cannot recommend the Holiday Inn Oxford highly enough. It offers reliable comfort, fantastic service, and great value. It's clear they take pride in their hotel and their guests' satisfaction. I wouldn't consider staying anywhere else on my future trips to Oxford!

Unfortunately there is not lift and upstairs rooms are hard to aces with cases and mobility problems The staff did assist but access is restricted and not easy for them

The stay was great, really good location l, close proximity to Oxford Park and ride for the city center. Only slight negatives : you have to book to use the pool and it is unusable during pool classes - which they don't tell you at reception or on any of the paperwork Otherwise, there was 3 of us in the room and it was consistently set for 2 people (cups,glasses,towels) had to request items multiple times post cleaning during the stay Lovely Xmas decorations too!

Lovely hotel in a beautiful location! The riverside setting makes for a lovely view! We stayed in a spacious suite and were accommodated with an extra bed with no problem at all. Decor is a little dated and the accommodation could have been a little cleaner however, the staff were wonderful and the breakfast was great! We would stay here again, thank you for a lovely stay!

Around 30 minutes by car away from Oxford city area via motorway. Offered free parking in front of the hotel. Suitable for who is traveling by cars. Add on 10 pounds for the breakfast. Variety is limited yet good enough to start a day with it.  Room itself is wide and clean, just Marriott standards so need need to worry.