Đăng tải vào3 thg 10, 2023
Michael Exploring China and Beyond
We visit the Four Points by Sheraton, in Gu'an Langfang often.
This was a particularly special visit, as there were numerous events to celebrate.
Namely ”Mid Autumn Festival”, ”National Day” and my Birthday coincided during this period.
This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well.
The ”Eatery Restaurant”, plays a vital role in the success of this Hotel.
I often say this when visiting a great Hotel or Restaurant, it's the ”Team”, whom makes the establishment a success.
The ”New” pastry cheff, is truly a great asset to the Restaurant and Hotel.
His pastries are of exceptional standard, and the variety is huge ”unlike the sister Hotel's Restaurant, The Sheraton”, whom barely have any pastries or desert on offer.
Without the right team in place, the business can and will, never be truly successful.
Especially, in the current highly competitive market.
As a former ”Regional Retail Manager”, with over 15 years of Management experience, I can't help but observe and analyze certain businesses.
Being University Qualified in ”Customer Relationship Management” and ”Retail Management”, I appreciate High levels of Customer service.
The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication.
True ”Managers”, lead from the front, and set an example to their staff.
As the case with ”Samuel” the General Manager, whom always assists his team on the floor.
The same can be said for ”Marcus” the Restaurant Manager, whom is always ”hands on” and working hard on the floor.
Such ”leadership” sets the tone, for a great team as it will filter down to staff on all levels.
Special thanks to ”Lydia” the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay.
Lydia is always courteous and professional.
As always, ”Marcus” the Restaurant Manager, treated us with extreme courtesy and hospitality.
We appreciate your hospitality Marcus, thank you.
Thank you to ”Molly” from the Restaurant, whom assisted us with with room service, as well as in the Restaurant.
It's also note worthy to mention, that it's not only the ”Management Team”, whom deserve praise.
As all team members provided excellent service, during our stay.
Thank you to ”Housekeeping”, for friendly and prompt service.
The team at the ”Swimming Pool”, also provided friendly and prompt service, during our stay, thank you for that.
We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe.
Perhaps, ”Marriott” should consider, having this Hotel's ”sister” Hotel, ”The Sheraton, Chaobai River Hotel's Management and Team, learn about ”Hospitality and Service”, from this Hotel ”Four Points by Sheraton, Gu'an Langfang”.
As in my opinion, the ”The Sheraton, Chaobai River Hotel's Management” is not on standard.
The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard.
We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay.
The ”Alpacas” are truly amazing creatures and are well taken care of.
They truly make guests' stay, more enjoyable.
We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, ”Foreign, and Domestic”.
This is still our favorite destination, in Gu'an / Langfang and surrounding areas.
We look forward to our next stay, see you soon.
Xem Thêm
Giá mỗi đêm từ:2.066 THB
Đăng tải vào7 thg 1, 2026
Tài khoản khách
Room & Cleanliness: I booked a double room but was pleasantly surprised with an upgrade to a 6-person family suite! The room was spread over two floors and was incredibly spacious and modern. It was very clean and well-equipped, though it lacked a refrigerator. One minor issue was the lack of a heater on the lower floor, which stayed quite cold, so I spent most of my time on the upper floor where it was warmer.
Service & Perks: The staff provided decent service, and although their English was limited, they were very helpful. Check-in was a bit slow despite there being few customers. A huge plus of staying here is the 30% discount on ski passes and complimentary access to the Ski Lounge. Having access to the lounge meant I didn't need to rent a locker for my belongings, which was very convenient.
Transportation & Getting There: After arriving at Taizicheng High-Speed Railway Station, walk to the far left towards the bus parking area. You’ll pass ski rental shops and staff holding signs for various hotels. Take the shuttle bus (runs every 15-20 minutes) and stay on until the very last stop right in front of the hotel. Don't make the mistake I did by getting off one stop early at Thaiwoo Ski Resort, or you’ll have a long walk!
Ski Access & Facilities: For snowboarding, just take the elevator to the 1st floor, which leads directly to the ski slopes. You can buy passes and rent all your gear and outfits right there. Breakfast is served on the 2nd floor. I stayed in Building C, which is a separate building from the lobby but only a very short walk away.
Noise & Atmosphere: The room was extremely quiet and offered great privacy. At night, the atmosphere is beautiful and peaceful, though it gets incredibly cold (I visited in late December).
Surroundings & Dining: At the ski area, you’ll find a McDonald’s, and inside the main building, there are noodle shops, milk tea stands, and restaurants serving Xiao Long Bao, wontons, and hotpot. I highly recommend walking over to the Thaiwoo Ski Resort area in the evening. There are plenty of restaurants, clothing shops, live music, and beautiful light decorations—it’s a great spot for photos. Note that Thaiwoo has its own separate ski entrance from the hotel's.
Xem Thêm
Giá mỗi đêm từ:2.818 THB
Đăng tải vào30 thg 4, 2025
Tài khoản khách
Stayed over for one night at the Hilton Garden Inn hotel at Chengde. The entrance to the hotel was congested with cars. The parking attendance in front of the hotel wasn't really helpful when my driver dropped us off to check in to the hotel. What he cares was just faster unload and removed the car form that area. He offered no help at all. I was not sure if the parking attendance was employed by the Hilton hotel. If yes then the service was really not up par with the Hilton standard for customer service standard. We carried one large luggages and few smaller bags. We have to carry it over few flights of stairs to get in to the hotel entrance. The sliding path to get into the hotel entrance was not located in front of the hotel entrance but was hidden at the side that was obscured or partially blocked by the parking car at the front. The reception lady was very friendly though. We were given high floor and she scanned my WeChat to easy contact with the hotel later. The hotel room was very spacious and beautiful but the room was stuffy. Only one tiny small window was able to open a little bit to let the outside air go in. The afternoon temperature was as high as 25 degrees Celcius and rather HOT inside the room. We cannot adjust the aircon in the room as it is central setting! Called to the reception to ask why the room air con can't be adjusted and it seems not working but was told it is central setting. Well, you paid a lots to stay at the hotel without proper ventilation but to rely on the outside air to go in the tiny window. Despite the hotel facility was complete but we still cannot really enjoy and sleep comfortably as we felt HOT. The hotel separates the bathroom from toilet. The washing basin was outside of the bathroom. The breakfast was good with lots of variety. After checking out, I realised I might have left my traveller adaptor in the room. Immediately Isent a text to the hotel via WeChat but to my disappointment, it took two days for them to reply my message asking me to self contact the front desk counter to ask yourself?! What kind of service of that??? Asking hotel guest to add them on WeChat but still asking us to self call the front desk? Not all tourists will have local Sim card to make phone call. That is really a disappointment. They should have offered a better service by checking with the front desk counter and then get back to us via WeChat. This Hilton is definitely still a long way to go to achieve better rating. The hotel is closed to q night market that offers lots of street foods. There was one food stall that offer very palatable Chu Cheong fun. The experience was not pleasant for my one night stay.
Xem Thêm
Giá mỗi đêm từ:2.808 THB
Đăng tải vào26 thg 5, 2025
Generic User
I don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.
Xem Thêm
Giá mỗi đêm từ:7.040 THB
Đăng tải vào10 thg 3, 2025
KellyC_
**Hotel Review: Aesthetic Excellence Overshadowed by Comfort Failures**
Our recent stay at this supposedly 5-star hotel left us with mixed feelings. While the hotel clearly invested heavily in aesthetics, creating a visually stunning environment that looks fantastic in photos, the design seemed to prioritize form over function, ultimately compromising our comfort. Sadly, this became a deal-breaker for us.
The most glaring issue was the room's ventilation and temperature control—or lack thereof. We visited in early March, and the entire building was excessively heated. Despite being from a tropical country and accustomed to warm weather, I found myself sweating in shorts and a singlet. The staff, though polite and eager to help, seemed powerless to address the issue. They provided us with a small portable AC unit, which was better than nothing, but it was clear from their demeanor that this was a recurring problem for guests.
Sleeping was a nightmare. The only way to cool the room slightly was to keep the windows open, but this meant having the blinds and curtains up, allowing outside noise and light to flood in. The choice was between sleeping in a sauna-like environment or enduring the disturbances from outside. Needless to say, we had a terrible night's sleep and were relieved to check out after just one night.
On a positive note, the service was impeccable. The staff truly deserve recognition for their efforts to assist guests despite the limitations they faced. The breakfast spread was also a highlight—delicious, varied, and reasonably priced, especially if you inform them in advance about adding breakfast to your stay. The room amenities were top-notch, and the spaciousness of the room added to the overall sense of luxury. We got a family suite which was plenty spacious and came with 2 bedrooms, 3 bathrooms, 2 bathtubs and a living area.
However, these positives couldn’t outweigh the discomfort caused by the poor temperature regulation. During our trip, we stayed in four different cities across China, and this was the only hotel that lacked proper air conditioning and heating controls. For a 5-star establishment, this is a significant oversight.
In conclusion, while the hotel excels in aesthetics, service, and amenities, the lack of a well-thought-out solution for room temperature is a major drawback. Management needs to address this issue with a long-term fix. After all, no matter how beautiful a hotel looks, it’s hard to appreciate it when you can’t get a good night’s rest.
Xem Thêm
Giá mỗi đêm từ:1.986 THB
Đăng tải vào27 thg 6, 2025
Tài khoản khách
During the past few days in Zhangjiakou, the most unforgettable thing is not the passion of the track, but the emotion brought by the front desk. My family sent a box of sports drinks before I left. I made sure to make sure it was delivered on the day of the game. The result was that I, a road ******, filled in the wrong district address. The courier was sorting from the south of the city to a novice post office in the north of the city. Just after the race ended at 4 p.m., the logistics information showed that ”the post office is already at the post office,” but we had to leave for the next city at 5 p.m, and looked at the postoffice address 10 kilometers away on the map, stamping our feet in a hurry. When she heard this, Ms. Park comforted me by saying, ”Don't worry, I'll find a way,” grabbing the keys to her electric car and running out. She returned 20 minutes later, sweating and panting, saying, ”The sorting officers had the wrong zoning area. I went halfway through the warehouse with them to find it!” She thought she could get it now, but she frowned again and said, ”The box is too big to fit in the electric car basket. I'm afraid it will be broken on the road. I'll run around and pack it in the trunk again!” Before I could react, she turned and rushed down the stairs again - the second time she saw her, she had a sweat scarf on her arm, With her hands tightly wrapped around the trunk, even her work shirt was soaked with sweat, but she smiled and said, ”I just borrowed a shock absorber from the post office, and none of the drinks damaged.” When she tore open the packaging, she also purposely put a note on the trunk: ”Remember to replenish electrolytes after the game!” At that moment, I suddenly felt that although the wind of Zhangjiakou was cool with the grassland, but the box of drinks and the smile of my little sister, the trophy of the race course was more heart-warming. When I met such a service in a strange city, I really wanted to share the warmth with everyone! She not only helped us to get the express, but also let me feel the ”heart for heart” service temperature. Next time I come to Zhangjiakou, I will definitely choose this hotel full of human touch.
Xem Thêm
Giá mỗi đêm từ:1.698 THB
Đăng tải vào15 thg 7, 2024
Xiongmaoxiaopang90
Lần đầu tiên đến thị trấn Chongli Taiwu. Đặt phòng trước ở đây. Đặt phòng đặc biệt hai ngày vào các ngày trong tuần. Không có ban công. Phòng có kích thước tốt. Hai giường đơn và một giường sofa. Tôi không biết có phải vì đây là cao nguyên nên điều hòa ở đây chỉ có không khí ấm. Làm mát cũng là không khí ấm. 28° rất nóng. Và không có quạt thông gió trong phòng tắm. Bạn chỉ có thể bật điều hòa. Bữa sáng là sự kết hợp giữa đồ ăn Trung Quốc và phương Tây. Không có nhiều loại. Các món ăn phương Tây đều là đồ chiên và nướng. Không có hương vị và bạn phải tự nêm nếm. Các món hoành thánh của Trung Quốc không tệ. Trái cây được đặt trong tủ đông bên ngoài nhà hàng. Tôi đã không để ý khi tôi đến đó lần đầu tiên. Tôi hài lòng hơn với sự phân tách khô và ướt trong phòng tắm và dây phơi quần áo. Kích thước cũng phù hợp.
Xem Thêm
Giá mỗi đêm từ:2.768 THB