Khách Sạn Có Quầy bar Tại Chiết Giang, Trung Quốc

We had an absolutely wonderful stay at Giraffe Manor Hotel and truly enjoyed every moment. From the moment we arrived, everything exceeded our expectations. The hotel is beautifully located in nature, very peaceful and scenic. Waking up surrounded by bamboo forest and seeing giraffes so close was a unique and unforgettable experience. The rooms were very clean, comfortable, and well maintained, with great attention to detail. The service deserves special praise. The staff were extremely kind, attentive, and always ready to help. We would especially like to thank the manager, Xiao Wang, for his professionalism, care, and warm attitude. He made sure everything was perfect and that we felt safe and well taken care of during our stay. Amenities were excellent, the atmosphere was relaxing, and the overall experience felt truly special. This is a place that creates beautiful memories, not just a hotel stay. We highly recommend Giraffe Manor Hotel to anyone looking for a unique, high-quality, and heart-warming experience. We would love to come back again.

Beautifully located hotel, with great views and access to Qiandaohu. Amazing service by Intercontinental Experience Ambassador Klein, who was able to help with any requests needed. Children loved the services available including electric cars, train, indoor play area. The only area I would say needs some improvement is food choices for children. Very limited choices for what they could eat.

It was our second time in Kingdom Hotel and we plan to stay always there. The staff is really outstanding. They helped us to change our booking even after the cancellation period, because of the flight delay. Kelly, that can speak English, was incredibly nice, and she asked for a driver to collect at the airport our Apple power bank, without CCC mark, otherwise it would be retained by the authorities. When we returned to the hotel 2 days later, it was stored at the reception and we picked it up. We just needed to pay for the driver. We have no words for this kind gesture. Amazing! The staff really cares about the customers needs and puts themselves in their shoes. We will definitely come back to Kingdom Hotel.

This are many good things that I like and one thing that can break the deal.  I like the room because it is bright. It has many lights. It is big too. I like the virtual assistant whereby you can control the curtain , the lights, the air conditioner and the VA is also smart enough to reply ‘yes’ in different way. The air conditioner however seems to have one temperature setting. It is always too cold or it keeps on blowing air and doesn’t have a thermostat.  The room however has no shelf space. No closet, no rack to place your luggage. The bathroom its translucent so a person taking shower , one can see a figure. I like the sofa and the table but the chair doesn’t like stable.  The breakfast is buffet style. It has quite a bit of variety and it changed on the 2 mornings that I ate there. There is a snack after 9 pm . I waited 25 minutes for a simple bowl of noodles. There were 5 people ahead of me and each bowl of noodles required time to heat up.  The staff has cold bottle waters in the lobby. There is no fridge inside your own room.  There is a washing machine and laundry that one can use for free. The staff said it would take out my laundry from the washing machine and put it in the dryer and they did. However , one inconsiderate guest took out my clothes from the dryer when they weren’t completely dried. He had 4 or 5 things to wash and he used 2 washing machines. I think because it is free and the guest wanted to maximize the usage of the free things. The hotel cannot control this kind of behavior. It is better if the laundry room is behind lock doors and only the staff can access it and of course, wash the clothes for the guests.  The toilet is something that I didn’t like. The moment you sit down, it flushes water and then if you move, it flushes again. But the problem that I had was the water was so strong that my buttocks were wet. I told the staff and he came to reduce the water flow which solved the problem.  One my last night there, I went to the bathroom 4 times and the last time I  was shocked to see a cockroach on the floor. It wasn’t moving but I wasn’t sure so I killed it. I dislike cockroach in any hotel. If I see this comment ( about cockroach sighting )  , I wouldn’t have stayed there because I am afraid there is an infestation and there will be cockroaches crawling all over me and enter my packing cubes , my clothes and my luggage. I was thinking it would be best not to write it in the comment if the hotel staff said they will would fix the problem. I spoke to the woman who welcomed me the first day. She was very nice and positive up to that point. When I told her about this issue , she said 沒辦法, it is impossible to resolve or there is no solution. Granted, this hotel has 8 stories and it is big. Eradicating pests and cockroaches, ants is not a simple thing but it is certainly not impossible. If China can collect samples from the moon and send astronauts to their own space lab, why is exterminating cockroaches be 汲辦法? Instead of taking a systematic approach to prevent further potential infestation , she said it is not possible.  I like this hotel. It has a lot of potential. The staff was helpful and always eager to help. The room is the best that I stayed in for my  trips and one of the best. ( the one in Pu’er is even better because the staff took my clothes, wash it, dried it, fold it and return it plus there was no cockroach problem ).  I hope the staff will take note of the opportunities presented to them by the guests , and make improvement. If I were to give a score, it would be 8/10 . 2 big points taken out because of the cockroach. 

擁有非常漂亮、古典的圖書館，和非常和善、幽默的老闆。圖書館藏書豐富，輕音樂伴隨耳邊，燈光温和。還有書法和漢服體驗，但可惜時間太趕沒有試一試。住的房間有地暖、空調，地面開起來非常舒適。寵物友好（可以接受帶貓咪）。 非常感謝，祝生意興隆，春日勝意！

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

We booked our stay at the Four Points by Sheraton Hotel in Jiaxing, to celebrate my wife's Birthday, and to enjoy Dragon Boat Festival. The initial impact when entering the Hotel is good, the fragrance is pleasant, and the decor is modern and sleek. During the online booking process, I had some Special Requests ”Romantic Theme” for the room, the request, was promptly approved. Upon entering the Hotel, we were greeted by Sandy, at the front of House / Reception area. Her service was prompt and professional. She was friendly and informed us, that my wife would be receiving a cake for her Birthday. The check in process was efficient. We had the opportunity to briefly meet Edith, the Manager on duty. She was friendly and welcoming. The Birthday Cake and Fruit Platter, was delivered to our room, shortly after we checked in. In my experience, the ”Restaurant” is the ”heartbeat” of any successful Hotel. A restaurant with poor service and / or bad food, will surely lead to the demise of the business. Fortunately, that's not the case for the ”Eatery Restaurant” at the ”Four Points by Sheraton” in Jiaxing. The Restaurant's Staff are all very professional, and take pride in what they do. The Buffet Dinner is available, during the weekends, and is very reasonably priced (great value for money). The variety and quality of the cusine, is on International standard. Western and Chinese dishes, are professionally prepared, and served at this Restaurant. If I were to single out on special dish, it would most definitely be the ”Beef Wellington”, it was perfectly cooked and presented (the Best I have eaten, to date). Compliments to the chef/s in this regard. Special thanks to Tina, whom is always courteous, when I / we, visit the Restaurant. Infact, Tina is the reason for my return and stay at the Hotel, this time around. As she was most courteous and professional, during another visit to the Restaurant some time back. Thank you again, Tina. We would also like to thank Gary, whom provided superb service and courtesy, during the Dinner service. I could not help but notice, that Housekeeping were cleaning the rooms thoroughly. Their service should not be overlooked, as their hard work, ensure that the facilities remain on standard. Breakfast was excellent, with a superior variety of quality dishes and ingredients available. We can recommend the ”Four Points by Sheraton” Jiaxing, to all guests, foreign and domestic. We look forward to our next stay, and hope to enjoy many more special moments at this Hotel. See you soon.

Cách bố trí phòng thật tuyệt vời! Phòng rất rộng rãi và được thiết kế đẹp, đúng như những gì tôi mong muốn! Vị trí khách sạn cũng rất tuyệt vời, n*** cạnh ga tàu điện ngầm, rất thuận tiện để đi đến bất cứ đâu! Bộ đồ giường rất thoải mái, đặc biệt là gối – chúng thật tuyệt vời! Chúng nằm trong số hai bộ đồ giường khách sạn tốt nhất mà tôi từng dùng! Quan trọng nhất, dịch vụ rất xuất sắc, với thời gian phản hồi nhanh chóng. Phòng họ bố trí cho tôi có tầm nhìn tuyệt vời; tôi có thể nhìn thấy sông Tiền Đường n*** từ cửa ra vào – 100% tầm nhìn sông! Tôi chắc chắn sẽ ở lại đây lần nữa khi đến Hàng Châu! Thật tuyệt vời!

had a great stay here. The staff were consistently friendly, and the receptionist Alex stood out, he went out of his way to make sure I was comfortable, answered every question, and handled any issue quickly. Unfortunately, I became sick right before arriving, so my entire six-day trip ended up being spent inside the hotel. But honestly, that wasn’t too bad. The room had 500 English movies and a full kitchen, so I was able to rest comfortably. The hotel is modern, the gym is solid, and overall I really enjoyed my stay. My only criticism is that the hotel should consider adding a food-delivery robot. The elevators are fast, but when you’re sick, getting up and down to pick up food is difficult. Besides that, I’d definitely stay here again.