Khách sạn 2 Sao tại Utah, Hoa Kỳ

Front desk wouldn't allow us to check in less than 30 mins early. That's was only slightly inconvenient. Clearly a family run business. It seemed like the front desk person want exactly sure how the booking system works. Had to cover back after check in to figure out payment. Also inconvenient. The mattress was nice, but there was only a top sheet with no comforter. The room was basic but clean enough. The bathroom was the area. Weak toilet, disgusting shower stall, and no hot water. Maybe 90-95° at must. Check out was efficient. Will not stay again.

We drove from Lake Tahoe to Salt Lake, so it was a long day… thankfully the front desk was very accommodating and said they’d hold our reservation until 4:00am, we arrived a little after 1:00am. The room was adequate, although smelled a little odd (tha A/C?). The continental breakfast was good, but they ran out of waffle mix before my son & I could both get a full waffle. And we were going to hang out at the pool and hot tub until checkout but the pool was closed for cleaning or something… all-in-all a little disappointing, but hard to argue with the $109 pricetag for a family of 4…

Overall, the hotel makes a very nice and clean impression. However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform. After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details. Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €. This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details. After checking in at the hotel, a further booking of €162.27 was charged to my card. I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out. The first reserved amount was released a few days after check-out, but the second was not. On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again. The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00. I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card. I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.

Decent enough motel for a 1 night stay when passing through Cedar City…good location near the small downtown area as well as the highway. Exterior doors could lead to some outside noise from the adjacent parking lot. The room with the king bed was on the second floor, the bed was comfortable enough for the night as were the pillows. The upgraded “rain” shower was a joke, great in theory but the one in our room wasn’t functional..:upon turning it on water spewed all over the bathroom as there was obviously something wrong with the installation or setup…the bathroom was extremely large with an exterior sink area which was separate from the toilet and shower…the tv was good in quality but the channel selection was a big disappointment as they did not even have any of the ESPN channels available to view. We did not try the breakfast as we were in a hurry the morning after our stay. All in all not a bad stay for the night, it was quiet, especially for a Friday night, and the price, although still somewhat high for the town was affordable. RECOMMEND.

All stuffs are very nice, room is large and clean. Everything is perfect

The hotel is well-furnished, and the staff there are really nice! The hotel breakfast was great, and they gave out snack bags and fruit for guests for their road trips!

Hotel was not a good place as floor was completely dirty and dirt sticks on feet. Trip.com service doesn't get processed with hotel's system automatically. It gives a delayed check in.

Towel bar falling off the wall.  No extras—shampoo, Kleenex, had to buy.

I recently stayed at Microtel Inn & Suites by Wyndham Salt Lake City Airport and was quite disappointed with my experience. The room was not very clean, which was unexpected and uncomfortable. Additionally, there was a box of tissues running out from the moment I checked in. The amenities were very limited. There was no refrigerator or microwave in the room, which made my stay less convenient. The room itself was also much smaller than I expected. While the location is excellent and the staff was generally average in their service, the overall quality did not meet my expectations. I hope the management will take steps to improve the cleanliness and provide better facilities for future guests.