Khách sạn 3 Sao tại Tennessee, Hoa Kỳ

Great hotel with nice touches like chocolates and massage chairs in the lobby Has a small store to buy drinks and snacks at very reasonable prices Nice pool area, laundry facilities and free parking Close (ish) to public transport Walkable to The Gulch area and Downtown Just $6 for Uber back to hotel from Downtown at night

Renovations were pleasant. Updated rooms with working air conditioning. Coffee, microwave, and refrigerator in the room. Darkening draperies are a plus. Breakfast consisted of scrambled eggs, pancakes, potatoes, and sausages. Without labeling, not sure if the sausage was pork or turkey, though. Also cereals, yogurts, packaged baked assortments, and several juices. Other amenities included a Coca-Cola machine with a selection of grab-and-go items for purchase.

The check-in process was quick and easy. The staff did let us know that black bears were in the area, and to take any food, drinks, or trash that we had into our room with us. The location is just outside the main part of the area and only takes a short 15-minute walk to reach the main street where everything was

This place was perfect. The staff was very friendly and welcoming. The hotel has a nice pool and hot tub area. The breakfast was yummy. My friends and I had a great time catching up with each other in this relaxing environment.

Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem. But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.

Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother. During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression. The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided. One thing I did appreciate was that coffee and tea were available in the lobby most of the time. For a 4-star hotel, 🫣🫣🫣 Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.

The bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle.  This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property

staff is very helpful and friendly. Location is very close to airport and offers shuttles. Facilities are kind of old, bed is clean. Price is low.