Khách sạn 3 Sao tại Đông Java, Indonesia

Booked two rooms. Great service, location was right smacked in the middle of the city centre. About 5-10 minutes walk to Tunjungan Plaza. Breakfast spread was not bad, quite a variety to choose from. The downside was that there were no mini fridges in our rooms and no day curtains. Also, one of our rooms had cracks on the walls and the paint was fading. The curtain was also torn at eye level. It looked like they didn’t maintain much. Apart from that, all was good.

The location is super convenient, just right opposite the Tunjungan Plaza. The staff are polite and greet us with a smile whenever they see us. The room is clean and the bed is so comfortable. My only suggestion is maybe they can provide bathrobes in the rooms.

1. Room Comfort & Design The rooms blend minimalist elegance with modern amenities, offering features like a 32” LED TV, in-room safe, desk, air conditioning, blackout curtains, and premium bedding. Bathroom amenities include a bidet, shampoo, slippers, hair dryer (upon request), walk-in shower, and complimentary toiletries—ensuring a clean and comfortable stay. 2. Location & Facilities Situated strategically on Jl. Diponegoro No. 215 in Wonokromo, it’s close to major attractions like Korea Park, Thor Square, Ciputra World Mall, Tunjungan Plaza, and BG Junction. Amenities include a rooftop terrace and sky lounge for relaxing with panoramic city views, an on-site restaurant (Zhang Restaurant), 24-hour room service, spa services, meeting rooms, and free parking.

Very low standards of cleanliness. After checking in, I asked for the floors to be washed because there was dust and small debris everywhere. Despite this, the staff was very friendly and the breakfast was decent.

Quite old hotel,but still good except the towel is smelly,can ask houskeeping to change is got the stinky towel

I dont know much about the location since I only used it for transit between places, but it was okay since it was close to the place I wanted to go to. Cleanliness wise, the bed sheets could do well with more cleaning since they're stained. Service is normal for a hotel that cheap. Facilities is also not much different, just the fact that we have to use stairs is a bit dissapointing. Wifi is okay.

Dịch vụ là tuyệt vời, họ tốt bụng, lịch sự và hữu ích. Cười không bao giờ bỏ mặt của họ và họ luôn cố gắng giúp đỡ nhanh chóng. Bữa sáng rất tuyệt, ngon, và sự lựa chọn càng tuyệt vời hơn, họ có rất nhiều loại thức ăn Indonesia. Phòng có kích thước tuyệt vời, sàn được quét rõ ràng, phòng tắm sạch sẽ, tiện nghi đầy đủ ( mang theo máy sấy tóc bcs cái họ có không tuyệt vời như vậy). Nhưng thất vọng với các bạn dọn dẹp, mình dùng cái gạo và kính ngày 1 và họ còn không phiền dọn dẹp, chỉ đặt ở điểm bình thường. Mình cố ”nói” lại vào ngày hôm sau mà họ vẫn chưa dọn gì 🥲🥲

First time I arrived I thought it was a little outdated. Then when I saw the room doors they look strange too, but I could easily walk past that. Room needs some renovation or upgrade. One of the front office staff were not even giving off smile (the male one), but yeah I didn’t want to give him too much attention. Didn’t try their breakfast buffet so I cannot comment on that. Tried their soto ayam dish a la carte and it was quite comforting. There was snacks provided, that was well appreciated. Also the housekeeping lady was nice and polite. Overall I may have to put this hotel as a second option next time I’m coming to Surabaya.