Khách sạn 3 Sao tại Bayern, Đức

Nhân viên tiếp tục hỏi tôi có đặt 1 phòng hay 2 và sau đó cố gắng tính thẻ cho phòng thứ 2 mà tôi đã trả tiền vào cuối cùng chúng tôi đã xử lý nó

Hotel teams are very kind and ready to respond to your requests. Food is perfect and delicious. Hotel is quite new and clean. Location is a bit far from Munich center but it is very convenient for traveling. Also, very clean and safe area. Hotel is far from train station just 1-2 min walk.

We received excellent service at this hotel during our check in provided by Aaryan. Aaryan helped guide us into the parking garage, was super friendly and got us a room in the main tower where there was an elevator to use (despite our booking in the less expensive annex room). He even offered to provide us suggestions for the sunny weather during our stay in Munich and made sure to say hello and check in on us each time we saw it. It was natural and friendly customer service. The hotel is a little older and has some interesting decor. The room had a futon couch, a good bed, desk area, coffee/tea station, closet, mini fridge (with some pop and water you could pay for), an iPod dock, a good sized TV, and plenty of counter space to put our things. They provided gummy bears and a couple of cookies in our room too which was nice. The bed was comfy for me and the hotel can provide more bedding or pillows on request. We felt the cleanliness could have been better as our tea cups were a bit dirty. The bathroom was interesting with two stools but really a place to put them. The shower was not our favourite with no door or shower curtain and the glass was not enough to keep the water in. There is an all in one shampoo/body wash that was ok. The towels were a little thin and could use replacement. The cost of the hotel was good and we felt it was a decent location. It is a bit far from the main attractions of Munich but it has good public transport access including the nearby central station which is less than 10 minutes away from the hotel. There are a few restaurants and convenience stores by the hotel that are open quite late and there are some Bavarian/Oktoberfest souvenir stores nearby. I felt safe walking around alone at night to get a late night doner. The breakfast at the hotel is pretty good with a good variety of food including deli meats, cheeses, bread, yogurt, fruit, juice, coffee and tea. There was lots of seating available including some artsy chairs. There is limited parking at this hotel and it is very tight so we are glad we rented a compact. If you choose to park here you have to go in to see reception so they can open the door and guide you to your spot. It may also be recommended to contact the hotel in advance to reserve a spot. The front desk initially said it was 20 euros for parking but charged us 22. There are other parkades nearby but due to the construction in the area we felt there was convenient having the car parked at the hotel.

I felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!

由於啤酒節期間，周邊酒店價格都翻了好幾倍，考慮再三選了這家酒店。這是一家連鎖酒店式公寓，離地鐵很近，五分鐘步行即可到達。酒店周邊非常安靜，周邊是一兩個公司，和一個小區公寓，因此也很安全。 酒店的前台都很熱情，都會多國語言，溝通無障礙。 酒店提供簡單早餐，對於居住十來天的人來説，選擇少了點。酒店餐廳提供客人免費咖啡。 免費WiFi必不可少。電視節目基本德語，所以十來天的入住沒有使用過電視。 房間乾淨整潔，冰箱，爐子，咖啡機，以及各類餐具齊全。也適合全家旅遊度假。 總的來説還是不錯，值得推薦。

The location is close to the center. The room I stayed in was quite small but it was enough for me. I stayed for 1 day. It might be a problem for those who stay longer.

Short walk from the central station. Good location. The room first smelled cigarette. The reception kindly changed me to another room.  The room is big , and clean, with many amenities including a kettle, coffee maker. However, it is cold. We book two rooms, one room come with a radiator, my room doesn’t. I believe there is central heating, but the room is below 20 C. Reception is only up till 10pm. When realising, the staff has left.

Dịch vụ và vị trí của khách sạn rất tuyệt vời, và độ sạch sẽ cũng chấp nhận được. Tuy nhiên, có khá nhiều người vô gia cư ở khu vực xung quanh, khiến nơi này hơi bất an vào ban đêm. Vào buổi tối và buổi chiều, thường có tiếng cãi vã giữa những người vô gia cư và những người say rượu. Mặc dù bản thân khách sạn rất tuyệt, nhưng môi trường xung quanh có thể hơi khó chịu... Nhân tiện, khách sạn không cung cấp ấm đun nước, dép đi trong nhà hoặc đồ vệ sinh cá nhân như bàn chải đánh răng, vì vậy hãy nhớ mang theo đồ của riêng bạn.