Khách sạn 3 Sao tại Tân Cương, Trung Quốc

Cons: Receptionists creates much confusion and leave a bad experience. I won't return again unless the hotel do something about front desk customer service.. Before booking, they confirmed via wechat that the hotel provides free shuttle to ski resort and guests can use laundry room. Upon check-in, the female staff confirmed the ski resort shuttle service timing and said she will set up wechat group for me. Next day, i turned up at the agreed timing and she claimed that i should have contacted the driver directly if i needed the shuttle service and told me to wait in case there are more guests who wished to go to ski resort last minute. In the end, i never used this ski resort service as revised set off timing at 10:30am was too late. I only take the free shuttle to and fro the transfer station. Even then, the front desk often do not acknowledge my wechat messages, claiming they don't monitor the phone all the time. A few occasions, i had to wait in the cold. Towards the end, i just contacted the driver directly, who is more prompt. There was one evening (about 6:30pm) i wanted to use the mini washer in the laundry room as i only had a light load and requested for help from the male receptionist on duty. He claimed the laundry room is only for the hotel's use. After I insisted, he told me he didnt know how to use the washer and told me the last wash must be before 7pm. How ridiculous! I know some hotels have laundry curfew but not so early. Some people may not even be back from the ski resort or dinner. Pros: Polite driver and breakfast staff. Newly renovated, clean interiors. Great variety in breakfast menu with changes every day.

We spent two nights at the hotel and everything was very good. The rooms were clean and smart with even a smart toilet. The water pressure in the bathroom was really good 👍 The breakfast buffet had a good selection of Chinese breakfast items. Location wise, its quite central with a big supermarket downstairs and walking distance to the main street of Turpan. Taxi is needed to reach the main sites. Would definitely return here.

This 4 star hotel has a goid rating on Trip.com and I can understand why. However, I liken this hotel to a 20 year old luxury car such as an E36 7 series BMW or Lexus LS 430. Exceptional and glorious when new, but getting old and tired fast. On a superficial level the rooms look grand and sumptuous, but on greater scrutiny there are issues. One if these are the carpets, which are either in dire need of steam cleaning on a forensic level of thoroughness, or outright replacement. Some sections are worn and faded, while many odd bits and pieces can be found (and felt with bare feet), that seem to have escaped the attention of the room staff, e.g toothpicks, other miscellaneous refuse deposited by previous guests. I booked a continental double room, for $68 AUD per night and there was a misalignment of the door with its frame. Large enough to see through to the outside! The room contained a sofa Comfortable enough but with fabric badly worn away. The white veneer paint on tables has seen better days. Having said all this, overall, the hotel offers rooms of a relatively high standard. Ornate furnishings, large, extremely comfortable beds and pillows, a huge bathroom with sufficient water pressure and responsive hot water on demand (bathroom has a smart lighting arrangement which switches on via a sensor). There are a dozen individual controls for room lighting. Lots of cupboards and drawers and powerpoints where needed. There is a gym but for some undisclosed reason is currently closed, of February 2024. Is a buffet style restaurant with several guests dining in it which looked very well staffed. Reception will go out of their way to give assistance with arranging tours, ordering taxis etc, and try to ensure guests are satisfied. In summary, the hotel looks good and to some extent is good, but may not be worth paying $50 US a night to stay in and was a little disappointing.

Khách sạn rất gần với Chợ Quốc tế Grand Bazaar. Các khía cạnh khác ở mức trung bình. Giá tôi trả qua Ctrip cao hơn nhiều so với giá niêm yết, và họ không đồng ý đổi phòng hoặc hoàn lại tiền chênh lệch. Cuối cùng Ctrip đã hoàn lại tiền chênh lệch. Rất đáng khen cho Ctrip!

Tôi rất hài lòng với trải nghiệm của mình tại khách sạn này. Từ lúc nhận phòng đến lúc khởi hành, từng chi tiết của khách sạn đều khiến tôi cảm thấy thoải mái và ấm áp. Trước hết, vị trí của khách sạn rất thuận tiện, giao thông rất thuận tiện, rất gần ga Urumqi. Gần đó có chợ lớn quốc tế Tân Cương và công viên Hongshan. đường n*** trước cửa rất thích hợp cho khách đi công tác và nghỉ dưỡng. Thứ hai, dịch vụ tại khách sạn rất tuyệt vời. Các nhân viên rất thân thiện và chuyên nghiệp, và bất kể tôi cần gì, họ luôn sẵn lòng đáp ứng. Cơ sở vật chất của khách sạn cũng rất đầy đủ, bao gồm ăn uống tại chỗ, bãi đậu xe miễn phí, phòng hội nghị, v.v., khiến kỳ nghỉ của tôi rất thuận tiện. Ngoài ra, tôi rất ấn tượng với sự thoải mái của phòng khách sạn. Tiện nghi trong phòng đầy đủ và giường rất thoải mái, cho phép tôi nghỉ ngơi đầy đủ mỗi đêm. Nhìn chung, tôi đánh giá cao khách sạn này. Cho dù bạn là khách du lịch hay doanh nhân, bạn sẽ tìm thấy các dịch vụ và tiện nghi hạng nhất ở đây. Tôi chắc chắn sẽ chọn khách sạn này một lần nữa và giới thiệu nó cho bạn bè mà không do dự.