Khách sạn 3 Sao tại Hà Bắc, Trung Quốc

Spent 3 nights at this hotel during the holiday season and highly recommend this hotel. The hotel is located right at the beach which I believe is called Golden Beach. It is very peaceful and the rooms are well kept. The hotel workers are also very kind and helpful, they recommended some good restaurants around the neighborhood. I really had a good time at this hotel.

Super beautifully located in the middle of nature. Lovely hosts, very friendly taking care of everything. Great pool! Delicious food that you can enjoy in the nice yard.

Really nice! The decor was classy. The rooms were very clean and everyone in the hotel was very friendly. The bed was much more comfortable than at many Chinese hotels I've stayed at. I also like that they replenish the breakfast buffet throughout the operating time so you aren't left with crumbs if you don't arrive immediately. They have someone on site who will make fresh breakfast noodles or wontons for you. The hotel isn't very close to any attractions, but it is just a few steps away from a subway station, so it's very easy to do things like go to the provincial museum. There are also good restaurants nearby. I went to the hotpot restaurant Happy Lamb, which near the intersection just to the west of the hotel. They were very friendly and helpful even though I wanted a table for one. If I would improve anything, I'd make clearer signage explaining how to get to the lobby. (It's on the fifth floor of the building.) That wasn't clearly explained in either Chinese or English, so both a local couple and I were worried we had gone to the wrong address. No English was spoken when I went there, and the women at the desk told me I was the first foreign customer they'd had in three years. Still, they were very friendly and helpful. Just be aware if you're foreign you may need to learn some simple phrases in Chinese to communicate with them or have a translation program you can use.

The room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.