Đăng tải vào9 thg 4, 2025
Tài khoản khách
well me missed our conecting flight , bad news you have to repay for your tickets again ok i will just contact my hotel and tell them i will not make it in tonight . oh but you prepaid through trip.com , yes we have a policy that if your a no show we cancel your reservation . ok when do can we see our refund ?
you wont we will just rent out your room to someone else , i see so i have a 5 day room rental prepaid , yes you will not get anything back you have to deal with trip.com for your refund . oh so you did not get paid by them i see , no we did just your not getting a refund . can i trasfer my rooms as we are having a conference there for a few hundred people . no . we don't allow for that either . what ...... a scam ! no recourse , i gave them notice 12 hours before my check in . and was told to call back a number of times to speack to the manager .i contacted trip.com , and they also claim a garenty of refund but at the time i was to depart my room reservation changed to no refund be aware of this and maybe better don't use any online third party bookings agents as this is double dipping and should be a crime . we are out of pocket for both our air tickets and our hotel we paid in advance never again i will .
i have proof , so if they decide not to keep this up contact me . roland kier mizuik . very concerned , independant insurance broker . my company will be informed how i was treated .
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Giá mỗi đêm từ:KWD 32
Đăng tải vào17 thg 9, 2024
Tài khoản khách
The hotel was very clean and had a lot of amenities. The AC worked really well during the really hot days. The stove worked well. Though the fridge wasn’t very cold. Good amount of plates and cups. Breakfast included was also really good. Had a wide selection of food.
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Giá mỗi đêm từ:KWD 18
Đăng tải vào4 thg 5, 2025
Tài khoản khách
Hotel is nice, I would stay here again.
On the surface it looks very nice and modern and clean, but if you look closer you can see that the construction/upgrade work was cheap and not done properly. For example, the door in the bathroom looks very nice but if you look closer it is not flush with the wall, and the latch is actually sticking out very far from the frame in order for the door to line up with it because it is so crooked. Not a huge deal to me, but for the money I’d want it to be a bit more well done.
We did the “lil romance” package as well which was nice but not worth the money. We got a bottle of champagne, a cheesecake slice and some roses in the room, as well as a free breakfast from the restaurant which was all nice, but not for the price that it is. The food was ~20 each, and I could have brought a cheaper bottle of champagne myself which would have done the job just fine. Overall it was good, but I wouldn’t do it again.
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Giá mỗi đêm từ:KWD 36
Đăng tải vào18 thg 1, 2025
Tài khoản khách
I was very satisfied with my stay. I was glad that the pick up from the airport was included, though I needed to wait quite a long time. I would arrange a different system, e.g. I would send out a form after booking and ask if the guest arrives by plane, if yes, with which flight, so then a shuttle can be arranged on a shorter time.
The staff were very friendly and welcoming.
The room was nice, the gym is clean and the pool area was also amazing. I would return in the future.
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Giá mỗi đêm từ:KWD 28
Đăng tải vào12 thg 11, 2025
Tài khoản khách
朝ごはんをつけました。
種類はそこまで多くないけど、翌日はメニューが若干変わってたので連日でも変化があり良い。
何らかの野菜があれば嬉しかったけど。
部屋は広くて綺麗でした。
バスルームの壁にハンドソープとボディクリームがボトルで設置されてて使いやすかった。
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Giá mỗi đêm từ:KWD 32
Đăng tải vào15 thg 4, 2025
Tài khoản khách
hotel was okay the deal I got from trip was very good if I had paid the original price it would not have been worth it. parking is very expensive and there is alot of homeless ppl around but hotel is secure and front desk is always monitored
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Giá mỗi đêm từ:KWD 25
Đăng tải vào12 thg 11, 2025
Tài khoản khách
房間設施齊全實用,在房間自己做個早飯完全沒問題!但入住時一進房間就發現一衹蟲子在櫃子上歡迎我們。
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Giá mỗi đêm từ:KWD 36
Đăng tải vào22 thg 2, 2026
Tài khoản khách
Had a wedding to attend and the bride needed to change in our room we had to book the previous night in order to ensure the room early enough to let the bride get ready for her big day wedding was at 1 pm and the reception was informed but wouldn’t make any concessions other than pay an entire extra day was not impressed
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Giá mỗi đêm từ:KWD 26
Đăng tải vào19 thg 4, 2026
Tài khoản khách
Positives: modern clean rooms with large TV, comprehensive breakfast, parking. Beds were comfortable.
Negatives: USB power ports were not all working. Power outlets felt very loose when plugging in. Was very busy therefore, it was very noisy with other guests on the floors and the 2 elevators were very slow to arrive.
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Giá mỗi đêm từ:KWD 35