Khách sạn lãng mạn tại Hà Nam, Trung Quốc

Great find with great staff. We booked a twin room and had a spa jacuzzi in it. Huge sunken bath. Excellent showering facilities and just a quirky but stylish room on the 16th floor. The staff here are just great. We don’t speak Mandarin and most didn’t speak English but we all figured things out and just had a superb stay. The breakfast. The breakfast is just other worldly. So many cuisines and wonderful staffing. Thanks for two English guys for making our stay so easy and delicious.

All in all we are quite satisfied with our short stay. We haven't used any of the hotel amenities like swimming pool or restaurant, so it's impossible to comment upon them. However, we'd like to say thank you to the stuff that is available any time. It turned out that one faucet didn't work properly and we only found it out at around 11 p.m. We called service number and the problem was solved within 10 minutes. One more pleasant thing is the pillow menu) The beds are generally very comfortable (unlike in many other Chinese hotels), but you still can choose an orthopedic pillow to your liking. That was very nice! Location is good (around 15 min to the mountain park entrance and to the bus station). Unfortunately, we are not very happy with the view. (It was a mountain view room). Yes, we saw a pagoda and the mountains, but also the construction site right below our windows. Workes started their day at around 7 a.m., which was clearly heard in our room. In addition, there's some soft music constantly playing in the corridor. Definitely not for those who are sensitive to extra sounds.

Tôi chọn khách sạn này theo lời giới thiệu của bạn tôi. Khách sạn có vị trí rất tốt, không xa ga tàu và rất nhanh chóng để đến hang động Long Môn. Tôi có một phòng với cửa sổ toàn cảnh, rộng rãi và thoáng đãng. Nhờ ứng dụng dịch thuật, chúng tôi đã có thể nói chuyện với lễ tân. Robot mang đồ đến tận cửa. Chúng tôi đã nhận được dịch vụ rất tích cực từ các nhân viên lễ tân. Xin gửi lời cảm ơn đặc biệt đến họ vì sự hiếu khách. Cảm ơn bà Zhu Yan, người quản lý. Chỉ có một góp ý nhỏ là nên cấm hút thuốc ở một số tầng để dành cho những khách bị dị ứng và không chịu được mùi thuốc lá. Tôi cũng đề nghị nên bổ sung thêm một người khuân vác hành lý, các nhân viên nữ đã giúp chúng tôi nhưng việc này khá vất vả. Họ đã làm việc rất chăm chỉ rồi. Tôi đã nhận được những món quà rất dễ thương từ lễ tân: bánh quy, quạt và kẹo. Cảm ơn! Tôi sẽ quay lại.

I love them. The staff always reply my question anytime I have. I asked them question through Trip.com message and they replied simultaneously. I was there when the park closed because of the wind storm. They were patient and gave me information. I was also got the room upgrade, since they think it would be safer and more convenient for me. The room was spacious. Location is perfect, the shuttle bus station is just a in front of the hotel. I cannot speak Chinese but we conversed smoothly with Trip.com message (The platform is even better than WeChat for my opinion)

This hotel is on the top of a 30-level office complex, it is not very close to the town center, it takes about 15-20 minutes taxi to the old town tourist area. However, the room size and the design are at the 4-star levels; all the hotel staff is well-trained and polite with an unlimited supply of bottled drinking water which I consume at least 5-6 bottles every day. I was on a trip and used the room as my remote office for a week and it is quiet and pleasant.

The location of the hotel is inside the scenic area and next to a shuttle bus stop, so it is very convenient for sightseeing. Modern huge hotel with a big spread for breakfast.