Khách sạn Thân thiện với thú cưng tại Oregon, Hoa Kỳ

Beautiful town and clean big room, very convenient location for travelers

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

Everything was awesome. Just the parking. It was a little awkward. The room was great.

Great front desk, but ask for park $18 and there is the VDT charges(cry)

Are staying was very nice. The room was nice and clean and the bed was really comfortable. So when we got to the Ramada the only problem that we had was is that they didn't bother to tell us and it wasn't posted in the website that they charged a $75 deposit fee that is refundable that time that you leave. And then the other problem was more so a bigger deal so to say because me and my husband were only 10 minutes late cute breakfast they said and at that time it was 9:10 a.m. whenever their hours are posted breakfast hours are from 6:00 a.m. to 9:30am . So the lady working told us that we were too late for breakfast and toast that we missed it and there's nothing that she could do about it to help us. Keep in mind that she was cleaning up all the leftover breakfasts like the sausage and bagels and everything she put it all on the plate and then she acted like she took it to the kitchen just to watch her take the whole plate of leftover breakfast food and she threw it in the damn trash can. Now I don't understand why we can have had at least a leftover food because their hours for the breakfast were marked wrong and we were not late for breakfast as posted yet they still did not give us any thing.. now I'm pretty sure that you know there was no reason for her to be rude like that to guess who paid $80.00 for 1 night and then not even get any breakfast at all. When I saw her put the foods in the trash can after telling us we couldn't have any breakfast made me feel like I never want to stay there again because I paid $80 for one night and I didn't even get the breakfast I paid for it in my hotel stay.

Was fine with the hotel except for the price. Booked thr room for 80.23 then got to the hotel and they said the total was 104 and some change questioned the total and they said they didn't know to call customer service then on my bank statement it said 109.and some change. Not happy about it at all.

Cute spot. Lots of young festive people running around. The DJ at the pool slapped. Would recommend for families and single folk and couples alike. Quick short walk to old town and lots of food options nearby.

Khách sạn nằm ở trung tâm thành phố và không có bãi đậu xe riêng, nhưng có bãi đậu xe công cộng bên dưới tòa nhà văn phòng đối diện trạm xăng Citroën, giá khoảng 35 đô la một đêm. Cách khách sạn 5 phút đi bộ, n*** gần ngã tư. Phòng nhỏ, chỉ có một giường, hai tủ đầu giường và một phòng tắm—rất nhỏ gọn. Xà phòng rửa tay trong phòng tắm có mùi thơm dễ chịu. Dịch vụ lễ tân rất tuyệt vời. Là người ngủ không sâu giấc, tôi đã thương lượng để được một phòng hướng ra đường, và họ rất vui vẻ giúp đỡ. Nhà hàng Mexico Lechon cách khách sạn 10 phút đi bộ và rất được khuyến khích. Nấm và sườn nướng cũng rất tuyệt vời.

There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe. The location of the hotel was near to a number of bus stops for different directions. The view from our room window was very poor, just an internal air well.

Room was nice. Maid service was non-existent. Asking for room service … they indicated we must ask for it the previous day. Even when we got… they didn’t even make the bed. Front desk was confused at checkout and tried to bill me again after I already pre-paid. Probably will not stay at Hilton again.