Khách sạn Thân thiện với thú cưng tại Pest, Hungary

Overall, our stay at the Mercure Budapest Castle Hill Hotel was okay as there were some areas that could be improved. The hotel front area had a warm and inviting ambience, which was nice. Upon arrival, we requested a top-floor room, but the staff recommended keeping our current room as it offered a better view. We appreciated their insight and decided to stay where we were. The hotel’s location was decent—about a 20–30 minute walk to the city area, making it manageable. The bedroom itself was spacious and comfortable, providing plenty of room to relax. However, the bathroom and toilet were quite small, which made them feel a bit cramped. Additionally, while the room was clean, the bathroom was less so. We noticed hair left behind, and there was little to no body wash gel provided. The towels were dirty upon arrival, requiring us to request new ones on the first day. One frustrating experience was with the housekeeping staff. On our second morning, we wanted to sleep in, but were interrupted twice—once at 10 AM and again at 11 AM—by a cleaner knocking to check when we would be leaving. When I confirmed that the checkout time was indeed 12 noon, I didn’t understand why they felt the need to rush us out. It felt unnecessary and a bit intrusive. Despite these issues, our stay was generally fine. If the hotel could improve housekeeping efficiency, ensure cleaner bathrooms and amenities, and provide a bit more space in the bathroom area, it would be an even better experience.

Excellent hotel to spend time between flights. The hotel is close to the airport with a free shuttle service available 24 hours a day. Large and clean rooms, rich, varied and delicious breakfast. Additional meals can be ordered for a fee - all the dishes we chose were delicious. Excellent staff at the reception.

We enjoyed our stay at the hotel. The location is excellent as it is facing the parliament building, which is the most beautiful architecture in the city. The breakfast is delicious with a great variety of good choices. The room is spacious and nicely decorated. The bathtub and shower are separate. Overall it's very good value for money.

Tôi ở đây một thời gian ngắn và khá hài lòng với khách sạn này. Vị trí rất gần sân vận động, không phải ở khu vực trung tâm thành phố nhưng gần đó có tàu điện ngầm và siêu thị. Khách sạn chính đủ lớn, có nhiều phòng và tầm nhìn tuyệt vời. Bữa sáng cũng phong phú. Phòng tập thể dục rất lớn dưới lòng đất.

Rất tốt. Nhân viên lễ tân rất tốt. Chúng tôi đến sớm. Chúng tôi muốn để hành lý và nhận phòng khi đến nơi. Quầy lễ tân yêu cầu chúng tôi đăng ký làm thành viên và nhận phòng sớm. Nó rất thuận tiện. Nó rất gần Fisherman's Bastion. Có một siêu thị ở tầng dưới. Tàu điện ngầm rất gần. Tôi đã đặt vé máy bay và khách sạn với Ctrip cho chuyến đi này. Dịch vụ rất tốt. Cả Ctrip và Ctrip đều giúp nhận phòng trước, điều này rất tuyệt vời trơn tru.

I had a wonderful stay at this hotel and I am truly impressed by the overall experience. From the moment I arrived, the staff were welcoming, polite, and always ready to help with a smile. The check-in process was smooth and professional, which made a great first impression. The room was very clean, spacious, and comfortable, with everything I needed for a relaxing stay. Housekeeping did an excellent job every day, and I really appreciated the attention to detail. The bed was comfortable, and the atmosphere was quiet, which allowed me to rest very well.

Hotel had everything we needed and the staffs were really nice! It is also very near a metro station, supermarket, and good food. Only down side is that the carpet is slightly stained (might be hard to maintain), otherwise all other facilities was really clean and nice. Also note that it might not be for light sleepers as the road sounds are loud and every hour you’ll get big honking/sirens wailing.

The hotel itself is a beautiful blend of classic architecture and modern design, with elegant decor and a peaceful atmosphere throughout. I would absolutely stay here again and recommend it to anyone visiting the city looking for comfort, charm, and top-notch service.