Cleanliness: up to my expectations. Nice and neat design. There was a cigarette burn on the sofa but I had limited time and didn’t use it so it wasn’t a big deal.
Location: wonderful, in the city center so I could reach many places by walking. The car park is confusing actually.
Service: the staff were friendly and supportive, but I expect a bit more professionalism to improve the experience. For example, when I b Cleanliness: up to my expectations. Nice and neat design. There was a cigarette burn on the sofa but I had limited time and didn’t use it so it wasn’t a big deal.
Location: wonderful, in the city center so I could reach many places by walking. The room is spacious and I got the room looking out at the clock tower. The car park is confusing actually.
Service: the staff were friendly and supportive, but I expect a bit more professionalism to improve the experience. For example, when I booked the room, I was with my partner so I booked the room for 2. Afterwards he had to leave for a different place so eventually I stayed alone. I still don’t know what puzzled the girl at the reception as she asked for his ID card and I said no, he was leaving, I’d stay alone. Then she told me that I booked and paid the room for 2 people, yes, then what? The communication was not clear, I couldn’t understand if she was trying to tell me to change the room or not. My partner sent me off at the elevator and that was it.
Amenities: great, well equipped as a standard Hilton Garden inn would be. The AC didn’t work well (or I didn’t know how to use it), and the fridge was warm so I couldn’t put anything in. I only stayed for 1 night so it wasn’t a big deal.
Stayed here second time, because we loved the hotel, the location and convenience of it.
The front desk staff changed this year, and we were unsatisfied with the attitude of the old guy at the front desk with a moustache. We don’t remember the name. His way of talking to the returning customers is not tolerable according to my experience. He has a way of looking down. Apart from the one single staff, we had a very pleasant stay. The breakfast is plenty. One additional note, it seemed like they started to offer the hotel parking lot to not staying guests. So it is overparked.
🇹🇷Nisan 2026, ortasi annemle geldik. Cok eski tarihi bir yapi. Buyuzden yan oralardaki sesler duyuluyor. Neyseki Ayvalik sakin ve fazla gurultu yoktu. Otel isletme sahibi Sevgili Yusuf dunya iyisi Cok saygili ve efendi biri, Anlayisli ve yardim sever. Annesiyle birlikte calisiyorlar Cok tatli insanlar. Biz evimiz gibi hissettik orda kaldigimiz surece. Babalariylada Tanistik hepsi Cok iyi insanlar iyiki tanimisiz boyle guzel insanlari. Cok konuda bilgilendirdiler bizide. Otelin konumu merkezi, candeye 20-25 adim. Banyo Cok kucuk olsada idare edilebilinir. Simdiye kadar kaldigim pansiyon tarzi Hatta 3 yildizli oteller dahil, en rahat ve deliksiz uyudugum yataklar ve yastiklar bu oteldeydi! Hatta Anneme soyledim; farkettinmi yatak yorgan ve yastiklar Cok rahat ve iyi uyudum diye. O’da Evet bende farkettim dedi.
Ayrica bol cesitli kahvaltilari harika omletleri cay ve kahveleri de Cok iyiydi. Fiatlari makul. Yusufa, babasi Adnan beye, ve Annelerine de Cok Cok tesekkur ediyorum. Samimiyet guzeldir insani evinde hissettirir:)
Kendilerine Cok Tesekkur Ediyoruz Guzel Hizmetlerinden Dolayi.
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