Khách Sạn Có Đỗ xe Tại Sabah, Malaysia

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

It was my first time to stay at Kota Kinabalu Marriott. The overall stay was amazing! Fast check in/out. Spotless clean, spacious rooms and modern. Great hotel amenities. Memorable sunset view from the rooftop while drinking cocktails and infinity pool. The staff were kind and helpful. The breakfast was super delicious with wide varieties of choices from local to western cuisine. The view of the sea and the island from the balcony were absolutely great! It's located in the centre and nearby supermarkets, restaurants, old town, night markets, malls, money exchange centre and many more. Walking distance too to everything. I will definitely Comaback here again.

Stayed in a city view room at Sheraton Kota Kinabalu, but was pleasantly surprised to still catch a glimpse of the perfect blue sea and even spot speedboats from the window—such a nice bonus! My kid absolutely loved the swimming pool on the 23rd floor. The cool breeze and 360-degree view of Kota Kinabalu made it extra special. The gym also comes with a great view, which makes working out a lot more enjoyable. Buffet breakfast on the 5th floor was just nice, available from 6:30am to 10:30am—perfect timing to start the day with a relaxed morning. I also want to give a big kudos to the housekeeping team—I accidentally left some belongings behind, and they carefully packed everything for me to collect. Overall, a wonderful and memorable stay. Would definitely come back again.

Very nice place to stay with reasonable price. Will definitely stay here again if go to KK again especially with my family. Lurve ＜3

The location is good. But is still a distance to Imago mall. The hotel do provide one-way transport service to Imago mall or Suria mall. The room size is big and do have table and chair suitable for business traveller. The receptionist service is good and friendly. They willing to change a damage hair-dryer for us although it is taking a long time to get a good one. The facility a bit old but overall still ok.

Although theree was an error on the booking system at my side...but they solve the problem easily by giving me a room with seaview..(seems to be an upgrade to me) the room is clean and the cleaner did their job really well too by adding more towel rather than change my towel...for the breakfast it's good, though the only problem is their drinks is bland...thats all

Check in was simple and straightforward. Room was very spacious and clean. Room equipped with an induction stove and microwave. However, some of the cooking equipment needs to be refreshed and should be more thoughtful (i.e. providing metal spatula and a non stick pan will only leave guests to scratch the non stick). Nonetheless, the hotel is well located, very near the airport and close enough to the city. Nearby shops at the nearby shopping complex is decent. Appreciate the view from the pool and rooftop.