Tài Khoản Khách
ngày 10 tháng 6 năm 2025
We checked in promptly, but unfortunately, the experience quickly deteriorated. One of our family members started showering, only to discover the toilet could not flush. While a plumber was sent, he could not communicate in English, which made the situation more frustrating. I had to go down to the lobby myself to clarify the situation. The pillow was also far too soft. Under normal circumstances, I would have asked for a firmer one, but given the overall poor experience, I chose to just take it for the night. What stood out most was the overall lack of engagement and poor attitude from the staff. It felt like even the most basic requests were a burden to them. The breakfast was quite OK, even though there was only one lady working. We are unlikely to recommend this hotel to our family and friends.
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