Holiday Inn Zurich - Messe, an IHG Hotel

Có một trạm xe buýt n*** bên ngoài khách sạn đi tới Zurich. Trạm xe điện cách đó 5 phút đi bộ. 15 phút đi bộ đến siêu thị và ga xe lửa. Sự sạch sẽ của khách sạn là một vấn đề. Tôi tìm thấy tóc trong khăn tắm vào ngày đầu tiên. Máy lạnh không làm mát căn phòng. Phòng quá ngột ngạt. Nếu bạn muốn tiết kiệm điện do luật môi trường, ít nhất hãy cân nhắc việc lắp đặt quạt. Không có nhiều kênh truyền hình. Bữa sáng bình thường không đa dạng. dịch vụ phòng không phải là 24 giờ. Dịch vụ khách sạn dưới mức tiêu chuẩn.

Khách sạn nằm gần ga tàu và bến xe nên rất thuận tiện đi lại mọi nơi.

Nice and clean hotel to stay in

I don’t know why a front officer call Lory can use swear word to me. I don’t know why such a big hotel you don’t have a duty manager in the morning. This is my first visit to Switzerland, and I have a deep feeling of the racial discrimination in Switzerland because of your hotel. I just want a new dryer as the room’s one is out of order. And the first time I call the front desk, they just thought it is because I didn’t know how to use it…I already said it’s not working at the beginning, it’s totally out of order,but anyway she said she will send someone to have a look. Then, I waited for 15 minutes nobody came, I call the housekeeping said I need a new dryer, they said hold on and cut my lines. I feel inexplicable, why everyone with such an unreasonable attitude for me. I waited another 10 minutes, still no one came. And I call front desk 3 times , nobody pick up the phone, I call housekeeping for 5 times , they just cut me 5 times…just pick up and cut, didn’t said anything. In summary, I feel very angry. Fighting back my anger, I went downstairs with wet hair to the front desk. I said to Lory that I want speak to the duty manager. She said she is busy as the guest. I feel really cold and told her just call the duty manager ok? And then She spent a long time lecturing me not to interrupt her and constantly accusing me. Hello? I don’t want to talk to you I just need to talk to the duty manager, you have such a time to lecture me already make a phone call to the duty manager right? Then I pick up the phone of front desk and said , ok you busy then just tell me the duty phone number of the manager I can call him by myself. The front officer Lory just shouting me and said you don’t do that I will call the police and she chased me out with words. A few minutes after she lectured me with her words, Brick called me an expletive at another person. Finally a man bring me a dryer and said nothing. The duty manager never showed up. Lory looked at me defiantly until I checked out, but I didn't have time to talk to her on my way to the airport. I feel extremely disappointed with your company that all of the staff of hotel just picking on me with an Asian girl. This is what you call equality in Europe.

Service was good. A bit far from the tourist spots. Room was very clean and had plenty of amenities. Woke up the next morning and saw water leaking from ceiling.

Staffs are quite nice and friendly. Nice mattress. Breakfast is of many choices.

Very nice hotel. Good price also

Hotel was in a good location and convenient. Good place for overnight stay and for city tour for a couple of days

商務出差，酒店門口有公交站台，離oerlikon火車站很近，11路電車可以去市區，交通非常便利。酒店很温馨，房間牆紙是草綠色的，讓人看着非常舒服。前台小哥和餐廳工作人員都很熱情。下次來蘇黎世還住這裏～～～