Tài Khoản Khách
8 tháng năm, 2023
No air conditioning - rude staff I specifically booked this hotel because it states there IS air conditioning, but when I arrived it was switched off. It was VERY hot in the room exposed all day long to sunlight. The very rude staff said that, even if they get your money for a room WITH air conditioning, they let it switched off and that's all. I insisted and they told me it was raining up to few days ago; I told them TODAY there is a very hot sun and it is impossible to sleep in such a hot room. No way - they get your full money in advance and then do not deliver what they sold you. I had to buy a fan and slept only 4 hours. Terrible experience. When I came back at midnight because I tried to let some air in (since they even left the windows closed after cleaning, terrible smell and terrible temperature!) at the reception I found arabian guys listening to loud arabian music; they had difficulties understanding the number of the room, since they spoke french. Old building, worn-out facilities, extremely hot water in the shower that was impossible to adjust. Do not go there.
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