Hampton by Hilton York

Các đánh giá Hampton by Hilton York

Hampton by Hilton York

Toft Grn, York, YO1 6JT, United KingdomXem thông tin khách sạn
Hampton by Hilton York
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Đánh giá của khách

4.5/5
Tuyệt Vời
270 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.4
Vệ sinh4.6
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Tất cả đánh giá(270)
Đánh giá tích cực(262)
Đánh giá có ảnh/video(68)
Vị trí thuận tiện(83)
Dễ đi lại(74)
Gần ga tàu(70)
Đồ ăn tuyệt vời(21)
Rất đáng giá tiền(18)
Yên tĩnh & thoải mái(14)
Điều hòa không khí không tốt(6)
Buffet ngon(5)
Đánh giá tiêu cực(8)
jS-
Phòng queen có sofa giường
Lưu trú vào thg 7, 2024
Gia đình
15 đánh giá
3.0/5
Đăng tải vào 13 thg 8, 2024
You were disappointed with the parking arrangement! It uses NCP. You can't drive out for charging once you get in and stamp your ticket with the Hotel discount (you may ignore it). Small room size.
Dịch
6/14
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! Making guests happy is our top priority so we sincerely apologise that your stay didn’t meet expectations. We will pass your comments onto relevant teams to help rectify the issues but do hope that we see you stay with us again shortly!
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
1 đánh giá
2.7/5
Đăng tải vào 25 thg 12, 2024
The hotel's hygiene is too poor. The bed sheets and duvet covers in the room are very dirty and feel like they haven't been replaced. There is even hair on the bed that I don't know whose hair it is. The air conditioning in the room is very dry, and the cabinet at the head of the bed is too small. Although there are windows, they cannot be opened.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! Making guests happy is our top priority so we are sincerely sorry that your stay did not meet expectations. We do have 24 - hour reception team to rectify any issues you may have . We will pass your comments onto relevant teams to help rectify the issues but do hope that we see you stay with us again shortly!
Người Dùng Ẩn Danh
Phòng Queen hỗ trợ người khuyết tật
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 12 thg 12, 2024
Hotel room was quite roomy, probably because we got the handicap-friendly room. Cleanliness is good, service staff were helpful. However there were no dental kits and bedroom slippers given.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 22 thg 12, 2024
very good location near train station and 10 mins fm city centre. Very clean ,comfortable beds
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Tài Khoản Khách
Phòng queen có sofa giường
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 8 thg 12, 2024
Great hotel in a great location for the railway station and city centre, hotel staff really helpful and friendly.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Alvin
Phòng queen có sofa giường
Lưu trú vào thg 3, 2024
Vợ chồng
16 đánh giá
3.5/5
Đăng tải vào 30 thg 4, 2024
With the exception of the check in process that was swift and check in agent was proactive , other services were a disappointment , room towels were not replaced properly and when I requested for an ice bucket for a nose bleed, I had to go to the lobby myself as the receptionist told me over the phone that I have to head to the lobby myself as the counter would be unmanned despite knowing of my nosebleed. Quite a disappointment for a brand such as Hilton
Dịch
6/7
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! Making guests happy is our top priority so we sincerely apologise that your stay didn’t meet expectations. We will pass your comments onto relevant teams to help rectify the issues but do hope that we see you stay with us again shortly!
Chi Wai
Phòng hai giường
Lưu trú vào thg 9, 2024
Gia đình
9 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
The room is clean and big. Breakfast with good quality food. A self-served waffle is available at breakfast too. Overall, the staff are friendly and attentive.
Dịch
Phản Hồi Từ Khách Sạn: Thanks for taking the time to leave a review! It's fantastic to hear that you enjoyed your stay with us, and that you particularly enjoyed the cleanliness of the hotel, as well as the breakfasts provided. We hope to get the opportunity to welcome you again in the future!
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 3, 2024
Gia đình
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 4, 2024
Everything is satisfied except the price. good location, easy to access shambles, the breakfast is good.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Tài Khoản Khách
Phòng queen có sofa giường
Lưu trú vào thg 2, 2024
Một mình
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 24 thg 3, 2024
Lucky to have stayed in a quiet and clean double room on the top floor. Everything works fine and as described on the web. Staffs are nice and efficient. Breakfast time a bit packed but you can always find a seat within a few minutes. York is such a small city that you can go anywhere on foot leisurely.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
VivLu
Phòng queen có sofa giường
Lưu trú vào thg 6, 2024
Gia đình
13 đánh giá
3.5/5
Đăng tải vào 7 thg 8, 2024
Upon checking in to the room, we noticed that our room’s air conditioning was not functioning. We highlighted to the front desk and were informed that they would reboot the air conditioning unit from their main air-conditioning room. After we came back from visiting, the aircond in the room was still not working, and the windows in the room are not able to be opened. Again we contacted the front desk and this time they informed that they have no idea when the air-conditioning can be fixed. Therefore, we requested to change the room. (The main reason I chose this hotel as they have air-conditioning rooms). Unfortunately, we were informed that all the rooms in the hotel were fully booked and changing of room was not allowed. We have then voiced out our dissatisfaction and disappointment and finally we got to change to another room. Felt tired and speechless that we had to speak to the front desk few times in order to get this settled.
Dịch
Phản Hồi Từ Khách Sạn: Hi there,Thanks for taking the time to leave a review. Ensuring that guests are satisfied is our top priority so we sincerely apologise about your experience with the air conditioning. We are glad that this issue was ultimately resolved for you but we will make sure that your comments do not go unnoticed, to rectify the issues raised. We hope that this did not ruin the rest of your stay with us and that we get the opportunity to welcome you again in the future!Kind regards,Ellie- Reception
larafm
Phòng queen có sofa giường
Lưu trú vào thg 5, 2024
Vợ chồng
61 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 5 thg 7, 2024
Hotel is at a great location, close to the station and main attractions. Room is nice and comfortable, big TV. Breakfast is ok, not too many options and the room gets very crowded, so I advise going for breakfast before 8am. It said there was a laundry service in the hotel, but actually it is outside and they wanted to charge 37 pounds to wash 3 pairs of socks.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Shaun
Phòng queen có sofa giường
Lưu trú vào thg 5, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 7, 2024
Stayed for a long weekend,very pleasant staff,clean and modern hotel with a good buffet breakfast selection.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Orchid
Phòng queen có sofa giường
Lưu trú vào thg 12, 2023
Vợ chồng
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 1, 2024
Excellent location. Larger room than expected. Average breakfast. Pleasant stay.
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear Orchid, Thank you for taking the time to leave some feedback with us! We are glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
chris666
Phòng queen có sofa giường
Lưu trú vào thg 9, 2023
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 10, 2023
The hotel has a great location, it is behind a city wall just next to the railway station, takes actually less than 5 minutes' walk. And don't believe the Google map because it will lead you to a longest walk. Instead ask the staff for a shorter path. And only 10 minutes walk to the York minister. The staff are nice and friendly. Breakfast is delicious. We spent a lovely day at York.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to leave some feedback with us! I’m glad your stay met expectations and it’s great to see your favourite parts of the trip. Making guests happy is our top priority so we do hope that we see you stay with us again shortly!
Tài Khoản Khách
Phòng queen có sofa giường
Lưu trú vào thg 2, 2024
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 26 thg 3, 2024
Modern and clean with a great location but sofabed not that comfortable. Breakfast was average.
Dịch
Phản Hồi Từ Khách Sạn: Thanks for taking the time to leave a review with us! Making guests happy is our top priority so it's great to hear that you enjoyed most of your stay.Kind regards,Ellie- Reception