Grand Mercure Yichang Waitan (Opening November 2023)

I traveled solo to Yichang and was very pleased with my stay at this hotel. From the moment I checked in, the front desk staff were extremely courteous, assisting me in finding a meal before bedtime and showing me to my room. 小王 was particularly helpful, offering extensive travel recommendations for her city. The hotel is new, with excellent and spotless facilities. The bed was cozy, and I received a complimentary upgrade to a river-view room, offering a magnificent view of the Yangtze. A complimentary fruit platter was waiting for me as well. The location is superb, ideal for strolls along the river, and within walking distance of major shopping malls and parks. I will stay here again if I return to Yichang.

The hotel is relatively new and clean. I got upgraded to a Junior Suite as typical Guestrooms were sold out when I check in and the bed, showers are all comfortable. As it's a suite, would prefer to have tissue by the vanity counter & also another trash bin next to it as there is only one trash bin in the bathroom and it's located inside the toilet room instead.

Very clean, new hotel. The only downside of the hotel was the staff attitude. Breakfast restaurant staff not as friendly and unreasonable as we didn’t have time to eat so we wanted to pack some items from the buffet. The staff said NO when we paid for the breakfast but I eventually got to pack a few items to take away.

Great comdities

已經多次入住了，每次都和在宜昌讀書的孩子相聚在美爵。酒店地理位置優越，窗外就是天然塔，過個馬路就可以漫步江景。房間乾淨衞生，床品柔軟舒適，硬件設施都很到位，特別是科勒全智能馬桶完全符合我們對衞生間的要求！本次入住想特別表揚值班經理樊小姐，不僅熱情快速的幫我們辦理入住，而且在得知我們喜歡房間的迎賓小零食薯片的時候，專門到廚房幫我們做了一份送到房間，這樣的服務不僅細緻而且暖心，讓下一次的宜昌之行會毫不猶豫的再次選擇美爵！

前廳部的服務非常用心細緻，雖然整個入住過程中碰到一點小插曲，但是前廳部一直在很用心地嘗試解決問題。 小朋友很喜歡這家的泳池，因為有個類似度假酒店的噴水小池，她覺得很好玩。 由於是端午入住，離店的時候送我們一個艾草錘，很特別的小玩意，有趣。