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KoenR90
Phòng khách - Đôi (Ban công)
Lưu trú vào Thg6, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 Thg6, 2024
Excellent stay, super friendly staff who helped with anything and always available on wechat. Clean rooms, great breakfast and amazing views.
Dịch
D. Verweij
Guestroom - River-View (Double bed) (Bathtub)
Lưu trú vào Thg5, 2024
Vợ chồng
8 đánh giá
3.7/5
Đăng tải vào 23 Thg5, 2024
Zen Garden was our most remote hotel during our China tour. The location is undeniably beautiful, offering stunning views of the hills and mountains.
However, despite receiving an upgrade after the first night, we found the price-quality ratio unsatisfactory. We paid the same amount for our stay in a five-star hotel the following day in Nanjing, which provided a significantly better room and breakfast.
Since its opening in 2017, the hotel appears to have undergone little to no maintenance. There is noticeable wear and tear on the building, and the toilet emitted a strong sewage odor, which was quite unpleasant.
Communication was a challenge as Cindy was the only staff member who spoke English properly. When she wasn't available, it was difficult to communicate in person. Fortunately, the WeChat communication was an excellent alternative and made things easier.
On a positive note, the afternoon tea and dinner were quite good, offering healthy and fresh options.
Breakfast was very limited and none Western options except an egg and white toast with butter.
The complimentary zen shoot was a nice touch, although it was apparent that it was the photographer's first time conducting such a shoot.
We were particularly disappointed with the spa. The treatments were much different than expected, lacking the luxury and expertise typically associated with such high prices. Additionally, the cost for two people was almost the same as the room rate, which we found unreasonable.
Overall, while Zen Garden's location and some amenities were enjoyable, the lack of maintenance, high prices, and communication difficulties detracted from our experience. With all the new buildings in the same area, there are better options.
Dịch
Tài Khoản Khách
Phòng khách - Đôi (Ban công)
Lưu trú vào Thg5, 2024
Một mình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 Thg5, 2024
I was second time
The hotel is truly amazing
Service and awareness to all my needs and above
I really recommend this hotel and exploring the activities especially badwajin
Dịch
Jason Corbett
Guestroom - River-View (Double bed) (Bathtub)
Lưu trú vào Thg10, 2023
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 Thg10, 2023
We had a very pleasant stay at Zen Garden Resort. The staff are very kind and helpful, and can arrange free shuttles to anywhere within 7km of the Resort (which is close enough for several attractions and Yangshuo town). The room was quite spacious and comfortable, with a spectacular view of the surrounding mountains. We particularly enjoyed the incense and tea in the room which set a very relaxing mood. The Resort also offers a range of activities like breathing meditations in the morning and lantern decorating at night which we enjoyed. The restaurant was especially excellent for all meals, and even provide free afternoon tea from 3-4pm. The fat cat in the lobby, Baozi, and the small dogs were lovely to have around. It’s within about 10-20 minutes drive away from most attractions the area, but there are also some nice walks you can do around the Resort. A bit on the expensive side, but you will definitely have a good time here.
All staffs is very very kind, and everything was good for us.
Dịch
ippkus
Phòng Panorama - 3 người ở, có tầm nhìn
Lưu trú vào Thg6, 2022
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 Thg6, 2022
The hotel is situated about 200 metres behind the Yulong river and nested in a quiet village, tucked not too far away from the tourist attractions of the Shili Hualang 十里画廊.
The scenery is great and generally very, very calm.
The management team is extremely helpful and friendly, even when we left a few items bought from them, we got a full refund quickly as it was the most convenient for us.
Great for vegetarian - the hotel runs a good vegetarian (Chinese) options. Their western options are really limited to toast and butter served with coffee. Great if you are ok with a Chinese menu.
We loved their cat, 包子 the most. The cute and chubby Garfield cat enjoys Yangshuo more than anyone there.
Unfortunately their pool was under renovation during the hot weather season while we were there. Otherwise it could've been even better.
Generally clean rooms.
Great for couples, retirees and young families.