Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.8
Trang thiết bị4.8
Dịch vụ4.9
Vệ sinh4.8
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(243)
Đánh giá tích cực(239)
Đánh giá có ảnh/video(151)
Phong cảnh tuyệt vời(63)
Môi trường cổ điển(44)
Nhà hàng tuyệt vời(22)
Phù hợp với trẻ em(20)
Trà chiều tuyệt vời(15)
Cung cấp dịch vụ đón khách/trả khách(14)
Thiết kế tuyệt vời(7)
Đồ ăn tối rất ngon(7)
Đánh giá tiêu cực(4)
Tài Khoản Khách
Phòng 2 Giường Đơn Nhìn Ra Sông
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 8, 2024
Vị trí tuyệt vời và dịch vụ tuyệt vời, xung quanh có rất nhiều hoa sen và hồ bơi trong xanh, họ cũng cung cấp dịch vụ 泡脚 và chụp ảnh chuyên nghiệp👍👍👍người thích tôi: Yoga, môi trường rất yên bình, rất đáng để giới thiệu👍👍👍
Văn bản gốcBản dịch của Google
6/10
Phản Hồi Từ Khách Sạn: Thank you very much for your acknowledgement. Welcome to visit us next time
AADubb
Mountain View Farmhouse
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 12, 2024
Stayed for two nights with our toddler and infant. Staff was very helpful; breakfast was wonderful (both traditional and Western). Self service laundry is available (and free of charge). Room was comfortable size even with crib brought in. Would stay again!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的住客:非常感謝您給予我們如此精彩的評價!得知您和您的家人在我們這裏度過了愉快的兩晚,我們深感榮幸。我們一直致力於為每一位客人提供最貼心、最周到的服務。看到您對他們的幫助給予了高度認可,這讓我們倍感鼓舞,也激勵着我們繼續保持這種熱情和專業的態度。早餐,我們非常注重品質和多樣性。無論是傳統的美食還是西式的餐點,我們都希望能滿足不同客人的口味需求。免費的自助洗衣服務是我們為了提升客人的旅行體驗而特別提供的一項便利設施。我們深知在旅途中保持衣物的清潔是很重要的,所以希望這項服務能為您帶來更多的舒適和便捷。我們努力確保每一個房間都能為客人提供足夠的空間,讓客人在入住期間感受到家的舒適。即使放置了嬰兒床,也不會讓您覺得擁擠,這讓我們非常欣慰。再次感謝您的選擇和信任,我們在此邀請您一起在竹窗過大年,我們準備了豐富的活動可以體驗參加。有; 養元八段錦,包餃子,包湯圓,手工糖葫蘆,非遺經絡錘或拓印,祈福蓮花燈,手作香囊 ,金蛇“頌”福等活動,期待您的到來,我們將一如既往地為您提供優質的服務,讓您的每一次停留都成為難忘的回憶。祝您和您的家人生活愉快,幸福安康!
KoenR90
Mountain View Farmhouse
Lưu trú vào thg 5, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 6, 2024
Excellent stay, super friendly staff who helped with anything and always available on wechat. Clean rooms, great breakfast and amazing views.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for choosing us. I hope you will have a wonderful and unforgettable memory in zengarden. zengarden is waiting for you, welcome to your next visit.
D. Verweij
Double Room With River View (bathtub)
Lưu trú vào thg 4, 2024
Vợ chồng
8 đánh giá
3.7/5
Đăng tải vào 23 thg 5, 2024
Zen Garden was our most remote hotel during our China tour. The location is undeniably beautiful, offering stunning views of the hills and mountains.
However, despite receiving an upgrade after the first night, we found the price-quality ratio unsatisfactory. We paid the same amount for our stay in a five-star hotel the following day in Nanjing, which provided a significantly better room and breakfast.
Since its opening in 2017, the hotel appears to have undergone little to no maintenance. There is noticeable wear and tear on the building, and the toilet emitted a strong sewage odor, which was quite unpleasant.
Communication was a challenge as Cindy was the only staff member who spoke English properly. When she wasn't available, it was difficult to communicate in person. Fortunately, the WeChat communication was an excellent alternative and made things easier.
On a positive note, the afternoon tea and dinner were quite good, offering healthy and fresh options.
Breakfast was very limited and none Western options except an egg and white toast with butter.
The complimentary zen shoot was a nice touch, although it was apparent that it was the photographer's first time conducting such a shoot.
We were particularly disappointed with the spa. The treatments were much different than expected, lacking the luxury and expertise typically associated with such high prices. Additionally, the cost for two people was almost the same as the room rate, which we found unreasonable.
Overall, while Zen Garden's location and some amenities were enjoyable, the lack of maintenance, high prices, and communication difficulties detracted from our experience. With all the new buildings in the same area, there are better options.
Dịch
Phản Hồi Từ Khách Sạn: We are very sorry to bring you a bad experience. In response to these problems you raised, we have reported them to the superior. Because the hotel has been in operation for a certain number of years, we are also doing some maintenance and upgrading. The breakfast problem has been communicated with the kitchen, and a richer variety of Western breakfast has been introduced. As for the question of Zen photography, because of the language communication barrier, we did not have a good understanding of your main needs. Zen patting is a relatively old massage method, which is based on patting to channel the meridians. We are also working on language training for our employees. Thank you for your suggestions and opinions, which can make us better improve. You are welcome to play anytime, wish you a happy life.
Tài Khoản Khách
Mountain View Farmhouse
Lưu trú vào thg 4, 2024
Một mình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 5, 2024
I was second time
The hotel is truly amazing
Service and awareness to all my needs and above
I really recommend this hotel and exploring the activities especially badwajin
Dịch
Phản Hồi Từ Khách Sạn: Thank you for choosing us again. I hope you will have a wonderful and unforgettable memory in zengarden. zengarden is waiting for you, welcome to your next visit.
Jason Corbett
Double Room With River View (bathtub)
Lưu trú vào thg 9, 2023
Gia đình
16 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 10, 2023
We had a very pleasant stay at Zen Garden Resort. The staff are very kind and helpful, and can arrange free shuttles to anywhere within 7km of the Resort (which is close enough for several attractions and Yangshuo town). The room was quite spacious and comfortable, with a spectacular view of the surrounding mountains. We particularly enjoyed the incense and tea in the room which set a very relaxing mood. The Resort also offers a range of activities like breathing meditations in the morning and lantern decorating at night which we enjoyed. The restaurant was especially excellent for all meals, and even provide free afternoon tea from 3-4pm. The fat cat in the lobby, Baozi, and the small dogs were lovely to have around. It’s within about 10-20 minutes drive away from most attractions the area, but there are also some nice walks you can do around the Resort. A bit on the expensive side, but you will definitely have a good time here.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your comments let us add a confidence and unlimited motivation. We believe that every encounter is fate. We prefer to treat every guest as family, every smile every greeting every detail is from the heart of joy, see everyone's smile and recognition, will feel very satisfied and happy... ... Our Zen Garden Resort is located in a village on the edge of Yulong River in the Ten Mile Gallery Scenic Area. There is no urban bustle or bustling Bright Lights, Big City in the village ...... There are only the early morning dew and Frost, crowing dogs barking, endless pastoral scenery, quiet lotus pond, evening smoke curl... ... Thank you for the recognition of our housekeeper team, all of our housekeepers for each guest's affirmation and recognition are very heart-warming, especially touched ...... Yangshuo is a place worth visiting many times. I look forward to seeing you again. We'll be waiting for you at the Yulong River side.
Tài Khoản Khách
Shanlai Mountain-View Balcony Double Bed Room (Viewing Balcony + Complete Tea Set + Sleep-Enhancing Sandalwood)
Lưu trú vào thg 8, 2022
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 9, 2022
All staffs is very very kind, and everything was good for us.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your comments on the hotel,We always advocate family culture. Everyone who comes to Zengarden is our family. We hope to give the best to everyone. Look forward to seeing you again next time.
ippkus
Phòng Panorama - 3 người ở, có tầm nhìn
Lưu trú vào thg 5, 2022
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 6, 2022
The hotel is situated about 200 metres behind the Yulong river and nested in a quiet village, tucked not too far away from the tourist attractions of the Shili Hualang 十里画廊.
The scenery is great and generally very, very calm.
The management team is extremely helpful and friendly, even when we left a few items bought from them, we got a full refund quickly as it was the most convenient for us.
Great for vegetarian - the hotel runs a good vegetarian (Chinese) options. Their western options are really limited to toast and butter served with coffee. Great if you are ok with a Chinese menu.
We loved their cat, 包子 the most. The cute and chubby Garfield cat enjoys Yangshuo more than anyone there.
Unfortunately their pool was under renovation during the hot weather season while we were there. Otherwise it could've been even better.
Generally clean rooms.
Great for couples, retirees and young families.
Dịch
Phản Hồi Từ Khách Sạn: Dear family, thank you for your love and support for Zengarden.We always advocate family culture. Everyone who comes to Zengarden is our family. We hope to give the best to everyone. Look forward to seeing you again next time.
Lieridangkong2010
At Ease Mountain-View Balcony Twin Room (Scenic Balcony + Full Tea Set + Sleep-Enhancing Sandalwood)