Kempinski Hotel & Resort Sariya Yanbu

Các đánh giá Kempinski Hotel & Resort Sariya Yanbu

Kempinski Hotel & Resort Sariya Yanbu

Al-Mahar Island, Royal Commission, Yanbu, Al Madinah, 21000, Saudi ArabiaXem thông tin khách sạn
Kempinski Hotel & Resort Sariya Yanbu
Kempinski Hotel & Resort Sariya YanbuKempinski Hotel & Resort Sariya YanbuKempinski Hotel & Resort Sariya Yanbu
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Chúng Tôi Khớp Giá
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Đánh giá của khách

9.0/10
Tuyệt Vời
20 đánh giá
Đánh giá đã xác thực
Vị trí9.0
Trang thiết bị9.0
Dịch vụ9.0
Vệ sinh9.0
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Tất cả đánh giá(20)
Đánh giá tích cực(14)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(2)
beardflares
Lưu trú vào thg 4, 2025
Nhóm bạn
8.0/10
Rất Tốt
Đăng tải vào 10 thg 5, 2025
Old Mövenpick renovated and rebranded as Kempinski. Nice location although construction nearby. Will come good in time no doubt. Internally couldn’t fault the place. Beautiful make over especially the rooms which were fantastic. Exterior, pool, beach and surrounding empty buildings a little scruffy. Yanbu really good place though - stunning snorkelling at the dive beach and the local mall was good. Staff helpfully directing us to a local fish restaurant we’d heard about.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Breadflares, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are thrilled you appreciated the beautiful internal makeover, especially our rooms, and appreciate our location. We acknowledge your observations regarding the nearby construction. We assure you that we are continuously working to enhance these areas as the hotel settles in and surrounding developments progress. Your feedback is invaluable as we strive to perfect every aspect of our resort. We hope to welcome you back to Kempinski Hotel & Resort Sariya as these improvements take shape, for an even more seamless and enjoyable stay. Best regards, Stefan Sager General Manager
Shantel R
Lưu trú vào thg 3, 2025
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 26 thg 4, 2025
My room aid Thushara was very nice and attentive. Very polite and welcoming. The house keeping team is great. I will definitely stay here again on my next work travel. It is clean and modern, and close to where I need to go for my work while in Yanbu.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest 163shantelr, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Stefan Sager General Manager
Bert D
Lưu trú vào thg 3, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 21 thg 4, 2025
Beautiful hotel, very spacious rooms, amazing pool & sunset. Friendly staff, special thanks to Victoria at the pool site! Beautiful hotel, very spacious rooms, amazing pool & sunset. Friendly staff, special thanks to Victoria at the pool site!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest V3118GWbertd, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Stefan Sager General Manager
Funindubai
Lưu trú vào thg 9, 2025
Khách đi công tác
4.0/10
Đăng tải vào 2 thg 10, 2025
Overall, a super disappointing experience, whilst the hotel is amazing. The staff are unfortunately unable to create the same impression. Clearly, a lack of experience and training has resulted in my negative impression.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Funindubai, On behalf of our entire team, thank you for choosing Kempinski Hotel & Resort for your recent stay. We sincerely apologize for the shortcomings in our service. This matter will be addressed with the team to ensure it does not happen again. We truly value your trust and are committed to restoring it. Please be assured that your feedback is taken seriously, and we will take the necessary steps to improve. Sincerely, Kempinski Management Team
Zia Ur Rahman M
Lưu trú vào thg 8, 2025
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 18 thg 9, 2025
nice Team at reception. Specially Ibrahim. Restaurant manager Omar was showing excellent service and lot of food options and F&B director was very friendly and showed great customer service
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Ziaurrahmanm2025, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are incredibly pleased that you had an outstanding experience with us. Your kind words about our team member are truly rewarding. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Jean-Marc Boutilly General Manager
Riyadh A
Lưu trú vào thg 8, 2025
Gia đình
10/10
Nổi Bật
Đăng tải vào 13 thg 9, 2025
Great friendly staff Clean quite environment Nice view and location I spent 2 days for relaxation and it was a great experience that i will repeat
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. 316riyadha, On behalf of Kempinski Hotel & Resort Sariya, we would like to thank you for your stay and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are incredibly pleased that you had an outstanding experience with us. Your kind words about our team members are truly rewarding. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Jean-Marc Boutilly General Manager
shahwaiz i
Lưu trú vào thg 8, 2025
Cặp đôi
8.0/10
Rất Tốt
Đăng tải vào 12 thg 9, 2025
it was a nice stay in here we had our breakfast. The breakfast incharge abu fahad ala was very cooperated and a nice guy he serve with great love had a very good stay and a breakfast it was a pleasant experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Shahwaizi2025, On behalf of Kempinski Hotel & Resort Sariya, we would like to thank you for your stay and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are incredibly pleased that you had an outstanding experience with us. Your kind words about our team members are truly rewarding. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Jean-Marc Boutilly General Manager
Lion heart stud... ش
Lưu trú vào thg 7, 2025
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 17 thg 8, 2025
I have visited to kempinski hotel about our business. I meet with Ibrahim on reception. He is very good man. Polite manner. And good conversation. Allah bless on him.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest lionheartstudent, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are incredibly pleased that you had an outstanding experience with us. Your kind words about our team member are truly rewarding. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Jean-Marc Boutilly General Manager
Marutha N
Lưu trú vào thg 7, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 16 thg 8, 2025
Really nice stay...Good hospitality from reception and Restaurant...Hygienic service from house keeping and the room attendant Thushara well responded for the needs
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Maruthan2025, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are incredibly pleased that you had an outstanding experience with us. Your kind words about our team member are truly rewarding. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Jean-Marc Boutilly General Manager
Ebrahim A
Lưu trú vào thg 6, 2025
Một mình
10/10
Nổi Bật
Đăng tải vào 29 thg 7, 2025
Nojod AlGhamdi reflects the excellence hospitality model, She is a true face of Kempinski standards. The food was excellent ( but plates a little bud big which is a good size for heavy eaters (lool). Alla Alzahrani was a very charming guest relationship officer at the breakfast and made it even greater experience. Thank you all
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest 62ebrahima, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are incredibly pleased that you had an outstanding experience with us. Your kind words about our team member are truly rewarding. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Jean-Marc Boutilly General Manager
Miguela A
Lưu trú vào thg 5, 2025
Một mình
2.0/10
Đăng tải vào 3 thg 6, 2025
I am normally not writing reviews, however this was the worse experience I have had in over a decade in any luxury hotel. Service does not exist, FB is terrible, some reception staff snobbish, a booked airport taxi never arrived, the list is endless. Who ever is planning to go there and think he would get a luxury experience, better think twice
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 6 thg 5, 2025
Thank you Lydia very nice service and support during our visit to your Kempinski hotel and resort Yanbu and it was really pressure meeting you and also giving us opportunity to take away any additional remaining food with nice packages … thanks again
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 6 thg 5, 2025
It was very nice experience for having dinner together and die-in service with the best waiter who was her name is Lydia from Ghana and shift master as well for their services and support and Lydia also prepared the extra food for take away and presented any other additional services
Dịch
RAMI J
Lưu trú vào thg 3, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 19 thg 4, 2025
Visited the cafe for an afternoon tea and birthday celebration with my wife, food and service were great ! Thanks to Victoria she was wonderful ……………………………………………………………………………………………………………………………………….::::::..::.::::::::::::::::::::::::
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Ramij627, Thank you for staying at Kempinski Hotel and Resort Sariya and for your wonderful review! We are absolutely delighted to hear your positive feedback. We are committed to continuously delivering such unforgettable experiences, and we eagerly look forward to welcoming you back for another exceptional stay. Best regards, Stefan Sager General Manager
Tài Khoản Khách
Lưu trú vào thg 2, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 19 thg 3, 2025
To William I just wanted to take a moment to sincerely appreciate William outstanding service. From the moment we were seated, your warm welcome, attentiveness, and professionalism made our dining experience truly enjoyable. Your friendly demeanor and ability to anticipate our needs did not go unnoticed, and we are grateful for the effort you put into ensuring everything was perfect. Your efficiency and attention to detail reflect your dedication to great hospitality. It’s rare to find someone who not only serves food but also creates a comfortable and memorable experience for guests. Thank you for your hard work, patience, and kindness—it made all the difference in our visit. Keep up the amazing work! Your passion for service truly shines, and it does not go unappreciated.
Dịch