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RakshaR
Executive Suite (with Mini-Fridge + Smart Guest Control)
Lưu trú vào thg 5, 2024
Vợ chồng
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 10 thg 6, 2024
The room was big, clean and beautiful. The most comfortable pillows I've ever used at a hotel more so than Marriott and Hyatt. The AC could not be adjusted, sleep was disturbed because the room was hot. Ugly cigarette burn on the couch and huge brown stains on the bedroom curtain. Check in was ok, the room wasn't ready and so we were asked if we wanted another room, it would not have been an upgraded room because we had already booked the last suite. She also asked IF we had made the booking or someone else had, never been asked that before and I've stayed at over 30 hotels around China. Gym is small, but has the necessary equipment for a quick workout. Breakfast was Chinese, no western option, other than fake bacon and sweet sausages and dry French fries. Lots of fruit to choose from. I would stay there again but will not book breakfast. There are numerous places to eat outside or order to the room and the meal gets delivered by a robot. Ladies at the the front desk should smile, they don't look happy to see their guests.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear guest: Hello! Thank you very much for staying at Orange Crystal Xuzhou Suning Plaza Hotel and giving us your comments. We regret that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again! Hotel General Manager: Huang Lixin
NYC Native
Phòng Đôi
Lưu trú vào thg 7, 2022
Người đi công tác
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 8, 2022
Perfect modern place for downtown. Highly recommend over other places in Xuzhou. They are incredibly fast, efficient, and the hotel is within walking distance of the main shopping mall. The tv inside is modern and huge as well. Gym and washing machines make the stay more convenient.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for choosing Orange Crystal Xuzhou SuNing Plaza Hotel. Thank you for your affirmation of us. It is the responsibility of all of us to provide each guest with a comfortable and superior environment and service. We sincerely look forward to your next stay.
Tài Khoản Khách
Phòng Đôi Đặc Biệt
Lưu trú vào thg 1, 2023
Một mình
19 đánh giá
3.0/5
Đăng tải vào 9 thg 2, 2023
Location is alright, but it's quite far from the nicer parts of Xuzhou. Check-in process was atrocious and time consuming; zero English spoken whatsoever.
The rooms themselves were so hot and there seemed to be no way to adjust or alter the temperature. Beds were comfortable but it was too hot to sleep.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest:Hello,Welcome to the Orange Crystal Hotel.We apologize for your suggestion that the staff at the boarding gate can't speak English.The room air conditioning temperature can be adjusted .it's not that the hotel is located in the down to business center.it's a little distance from the scenic spot.We can provide a taxi service .Sorry for the inconvenience during your stay. Looking forward to your next stay.
Tài Khoản Khách
Phòng Đôi Cao cấp
Lưu trú vào thg 10, 2023
Người đi công tác
28 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 11, 2023
very good
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:您好!感謝您選擇桔子水晶徐州蘇寧廣場酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客, 我們願意盡最大的努力,讓您此次行程變得輕鬆愉快順心,期待您的再次光臨,感受酒店不一樣的風采,祝您一切順利!酒店總經理:黃立新