Hemu Surprise Hotel

Cá nhân tôi đánh giá cao loại khách sạn này với đầy đủ tiện nghi. So với cabin thì điều kiện quả thực không tốt lắm. Hình ảnh là góc nhìn từ phòng. Hemu thực sự rất đẹp. Vị trí cũng tốt, đi đâu cũng thuận tiện, nếu phải góp ý một số ý kiến ​​thì nếu tuyết trên đường dốc trước cửa được dọn sạch sẽ, chạy xe tới đó luôn bị trơn trượt. lái xe trên tuyết, dốc hơi dốc, áp lực tâm lý lớn hơn một chút...haha. Mọi thứ khác đều rất tốt!

小方is very nice and friendly during our check in in the afternoon, the hotel provided us moon cake and drinks. BUT! Other staff are super unfriendly and very rude when we asked for information. Rooms have no aircon and we called to asked for either cooler or a fan, but the staff responded in very rude way through the phone. Fan was delivered but just put outside the room.

Misleading. Listing said “Mountain View” but our room was in the basement with no windows.

Very good service from the hotel team, especially Ms Dina the Manager. So kind to bring us to our room. Highly recommended.

Excellent stay with my family and it’s a nice boutique hotel with great assistance by our butler, Xiao Fang.

Everything is beautiful here. Location is just perfect, just right next to bus transfer area. Our butler,xiao fang is very helpful indeed. She explained everything in detail and very responsive too. Would definitely love to stay here again if i come back here again in near future.

帶娃出遊不容易，所以自然選擇禾木唯一的酒店，位置很方便，就在乘換中心旁邊，少一次中轉就是老母親少一跟白頭髮。設施齊全，有健身房和洗衣房。可能是枕頭原因，這一覺是在新疆10天遊最甜的一覺。最滿意是日出接送服務，欣賞完晨霧再來個豐盛早餐開始禾木完美一天。

酒店位置環境好！服務區旁邊，去各個景點方便，房間乾淨舒適！窗外就是美景！工作人員熱情！特別是服務管家小娜服務熱情周到細緻，為我介紹出遊線路，隨時隨地解答我詢問。感謝！推薦給朋友們！禾木景美！酒店服務好！

酒店離換乘中心很近，出行很方便。房間舒適設備齊全，特別是淋浴水又熱又大，地暖很温暖一點也不會冷。還有特別感謝管家小方，熱心帶我們入住，介紹酒店環境，主動送上禾木遊玩攻略，還為我們預留了下午茶。玩了一下午吃點下午茶太愜意了。如果第二天想看日出也可以讓小方預約接送車輛。玩禾木推薦這家酒店！