Shangri-La Xiamen

Very good. Should stay. Very good food and playground for kids.

Thank you very much for the manager named ‘Carrie’ because my son like the room she decorate about the Ancient Egypt

Lounge staff, Clair & Bella is super friendly and assist with all our request. Will definitely come back here because of their hospitality. Great job!

Our stay is pleasant , staff are very accommodating

We had a lovely stay at the hotel. Rooms are comfortable an clean. The restaurant serves a good breakfast with a wide variety of choices. I was a little disappointed when my wife couldn't get a massage due to being pregnant,no alternatives offered,like a hand,shoulder or neck massage. After the staff were notified of this beforehand and they didn't think to mention it then.

Gym and swimming was suddenly closed. The rest was good🙂Thank you

good service enjoyable stay

I had an absolutely amazing three-day stay at Shangri-La Xiamen. As this was a staycation, I was looking for some self-pampering and I came away feeling well rested and refreshed. The things which made this stay so special are: bright and clean room with an excellent view of the sea, comfortable lamps and lighting, which were were soft and warm, the very comfortable bedding, the ample amount of free drinking water (four bottles when I arrived, and more bottles delivered later in the afternoon) the very warm service of everyone, from check in, to room service, to the very polite and attentive ladies in the exective lounge, and the pool facilities on the lower ground floor. In the changing room, there is a hot and powerful jacuzzi and a fully-functioning steam room. The pool itself was quiet and a good length! Towels and showers--all convenient and comfortable. This really is a very warm, welcoming, and high-quality place. It seems that every comfort has been considered--drinking water, lighting, bedding, cleanliness, friendliness, convenience, service. The Horizon lounge on the fourth floor has an amazing breakfast with a mixture of a buffet and a la carte. The food is delicious. Evening Happy Hour also has a varied buffet with a good selecrion of drinks. Absolutely five starts. Thank you for the wonderful mini holiday!!

The view from the hotel is magnificent, the cleanliness and quality is everything one would expect from the Shangrila, including the restaurants. But what stands out is the quality of the service, kind, efficient, anticipatory of needs without being overbearing. By far one of the best service experiences we have ever had. The indoor pool is for laps more than fun, but the hot tub is nice and the yoga room is great. Outdoor pools are connected to a nearby water park and not actually party of the hotel, fyi.