Andaz Xiamen

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Andaz Xiamen

No. 101 Hubin East Road, Siming District, Xiamen, Fujian, ChinaXem thông tin khách sạn
Andaz Xiamen
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4.7/5
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2577 đánh giá
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Vị trí4.8
Trang thiết bị4.7
Dịch vụ4.7
Vệ sinh4.8
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BARBARA
Giường Cỡ King
Lưu trú vào thg 8, 2024
Người đi công tác
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 2 thg 10, 2024
I have selected this hotel a couple of times. The hospitality is superb. The friendly staff always finds ways to support you. They have a nice bar area.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at Andaz Xiamen! We are thrilled to hear that you have chosen our hotel multiple times, and we truly appreciate your loyalty.It’s fantastic to know that our hospitality and the efforts of our friendly staff have made a positive impact on your stay. We strive to create a welcoming atmosphere where our guests feel supported and valued, and it’s rewarding to hear that we have succeeded in doing so for you.We are also glad that you enjoyed our bar area. It’s a great place to unwind and relax, and we aim to provide a selection that caters to a variety of tastes. Your feedback serves as a motivation for our team to continue delivering exceptional service and experiences to all our guests.We look forward to welcoming you back on your next visit, and we hope to provide you with even more memorable moments. Should you have any special requests or need assistance during your next stay, please do not hesitate to reach out to us.Thank you once again for your kind words. Safe travels and see you soon!Warm regards, The Andaz Xiamen Team
Vetements
Giường King Size sang trọng
Lưu trú vào thg 7, 2024
Người đi công tác
2 đánh giá
2.5/5
Đăng tải vào 20 thg 8, 2024
This hotel is absolutely joke, I have no idea how they can charge this price for super tiny room and service? I had a deluxe king size room, it was super small. I got only two bottles of water, mini bar didn’t have any normal snacks or extra drinks. Breakfast was awful, I got an egg Benedict with the size of a matchbox, besides that — there was absolutely zero options for western food. I would understand if it’s costs a 100 RMB per night, but it’s pricy and hotel pretended to be a 5 start. Absolutely not worth this price.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at Andaz Xiamen. We sincerely apologize for the experience you described, as it does not reflect the high standards we strive to uphold.We understand that the size of the deluxe king room did not meet your expectations, and we appreciate your comments about the amenities provided. Your feedback regarding the mini bar offerings and the breakfast options is invaluable, and we will certainly take it into consideration as we continuously work to enhance our services and offerings.We are committed to providing a wide variety of choices that cater to all our guests, including those who prefer western cuisine. It’s disappointing to hear that we fell short during your visit, and we will ensure that our culinary team reviews the breakfast menu to better accommodate diverse tastes.Regarding pricing, we aim to offer a value that reflects the quality of service and amenities we provide. Your comments will be shared with our management team for further evaluation.We truly value your feedback, as it helps us improve and ensure a better experience for our future guests. We would love the opportunity to welcome you back and provide you with the exceptional experience that we are known for. If you decide to stay with us again, please reach out directly, and we will do our utmost to ensure a more enjoyable visit.Thank you once again for your insights, and we hope to have the chance to serve you better in the future.Warm regards,The Andaz Xiamen Team
Tài Khoản Khách
Giường Cỡ King
Lưu trú vào thg 11, 2024
Một mình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 2, 2025
This hotel is probably one of the best hotels in Xiamen. The room was very spacious, clean and nice. Staff was also very friendly and helpful. The breakfast was also pretty good with many selections. Location of the hotel is also very convenient
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your wonderful review of Andaz Xiamen! We are thrilled to hear that you consider us one of the best hotels in Xiamen. It’s fantastic to know that you enjoyed the spacious and clean room, as well as the friendly and helpful nature of our staff. We take great pride in providing exceptional service, and your kind words will surely motivate our team.We’re also glad that you found our breakfast offerings to your liking. We strive to provide a variety of selections to cater to all our guests’ preferences, and it’s great to hear that you appreciated it. Additionally, we are pleased that you found our location convenient. We aim to make our guests’ stay as enjoyable as possible, and being centrally located is part of that commitment.Thank you once again for your feedback. We hope to welcome you back to Andaz Xiamen for another memorable stay in the future!Warm regards, The Andaz Xiamen Team
milkcow
Giường Cỡ King
Lưu trú vào thg 4, 2024
Gia đình
21 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 5, 2024
Loved our stay at the andaz Xiamen, 5 star location with shopping mall connecting to the hotel and lots of local restaurants and street food close by. Wonderful service from check in to check out. The only fault would be they didn’t have children’s amenities. 小蔡 at the reception gave us a farewell gift, a local souvenir snack, thank you!
Dịch
Phản Hồi Từ Khách Sạn: Thank you for choosing to stay at Andaz Xiamen and for taking the time to share your feedback with us. We are delighted to hear that you loved your stay with us and that our 5-star location, with a shopping mall connecting to the hotel and plenty of local restaurants and street food nearby, met your expectations. We are also thrilled to hear that you received wonderful service from check-in to check-out. Our team works hard to ensure that every guest has a memorable experience, and it is always rewarding to hear when we have succeeded in doing so. We appreciate your feedback regarding the lack of children's amenities. We understand the importance of catering to families and will take your comments into consideration as we continue to improve our services. It's heartwarming to hear that 小蔡 at the reception went above and beyond to give you a farewell gift, a local souvenir snack. We will be sure to pass along your kind words to 小蔡 and the rest of the team. Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back to Andaz Xiamen in the future for another exceptional stay. If there is anything else we can assist you with, please do not hesitate to reach out to us.
Tài Khoản Khách
Giường Cỡ King
Lưu trú vào thg 8, 2024
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 9, 2024
The service by Renee, Roy and Claire is impressive. Looking forward to meeting them again in future!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for taking the time to share your wonderful experience at Andaz Xiamen! We are thrilled to hear that you found the service provided by Renee, Roy, and Claire to be impressive. Our team strives to create memorable moments for our guests, and it’s heartwarming to know that their efforts made a positive impact on your stay.We truly believe that exceptional service can transform a visit into an unforgettable experience, and it sounds like our team delivered just that. Your kind words will surely motivate them and the entire staff to continue providing outstanding service to all our guests.We are delighted to hear that you are looking forward to returning and meeting our team again. We can’t wait to welcome you back to Andaz Xiamen for another fantastic stay. If there’s anything specific you would like us to prepare for your next visit, please don’t hesitate to let us know. We’re here to ensure your next experience with us is even more enjoyable!Safe travels, and we look forward to seeing you again soon!Warm regards,The Andaz Xiamen Team
AF2310
Giường Cỡ King
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
28 đánh giá
3.2/5
Đăng tải vào 1 thg 7, 2024
The location is good but the hotel does not live up to the standard of a luxury 5 star hotel. The rooms look grand but the material used is cheap cheap, and the worst thing about the rooms are that there is no air circulation in the room, the aircon is only streaming out a little bit of cold air and the whole room becomes a sauna in the middle of the night. The noise cancellation is bad, so you hear your neighbors in the other rooms. All in all, not worth to stay here.
Dịch
Phản Hồi Từ Khách Sạn: We appreciate you taking the time to share your feedback with us regarding your recent stay at Andaz Xiamen. We are sorry to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused. Your comments regarding the material quality and air circulation in the room have been duly noted, and we will address these issues with our maintenance team to ensure improvements are made. Regarding the noise cancellation, we apologize for the disturbance you experienced from neighboring rooms. We will review our soundproofing measures to minimize such disruptions in the future and enhance the overall guest experience. Your feedback is invaluable to us as we continuously work towards enhancing our services and facilities. We take your comments seriously and will use them as an opport
saltysmell
Giường Cỡ King
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 6, 2024
Hotel very near Xiamen high speed train station. Have many food options around the hotel for both breakfast and lunch. Room is huge and clean and hotel provide baby cot.
Dịch
Phản Hồi Từ Khách Sạn: Hi, thank you for your comments and likes, Andaz Xiamen is your Nanyang-style villa located in the center of the island, located in the MixC of China Resources, the island of the island. Here, you can reach the prosperity in one step, enjoy the tranquility in one step, and hope that this stay can bring you a leisurely and comfortable time in Nanyang. You're always welcome to come back often, and we look forward to it!
Tài Khoản Khách
Phòng Andaz Twin
Lưu trú vào thg 11, 2024
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 12, 2024
Room very nice.service very good.food very good
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at Andaz Xiamen. It’s fantastic to know that you found your room very nice and appreciated our service and food. Our team works hard to ensure that every aspect of your stay is enjoyable, so your feedback truly means a lot to us. We strive to create a warm and welcoming environment for all our guests, and we’re delighted that we could meet your expectations.If you have any further comments or suggestions, please feel free to share them with us. We hope to welcome you back to Andaz Xiamen in the near future for another great experience!Warm regards, The Andaz Xiamen Team
CK
Handicapped-friendly Room
Lưu trú vào thg 6, 2024
Người đi công tác
2 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 10 thg 9, 2024
nice hotel with warm interior, good location near local restaurant and mall
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for taking the time to share your experience at Andaz Xiamen! We are thrilled to hear that you enjoyed our warm interior and found our location to be convenient. It's wonderful to know that you had easy access to local restaurants and the nearby mall, as we strive to provide our guests with the best possible experience during their stay. Your kind words motivate us to continue offering a welcoming and comfortable atmosphere for all our guests. We believe that every detail contributes to a memorable stay, and it’s rewarding to know that you appreciated the ambiance we have created. If you have any further feedback or suggestions on how we can enhance our services, please feel free to share. We are always looking to improve and ensure that our guests have the best experience possible. We hope to welcome you back to Andaz Xiamen soon for another enjoyable stay! Warm regards, The Andaz Xiamen Team
Tài Khoản Khách
Giường Cỡ King
Lưu trú vào thg 3, 2024
Người đi công tác
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 26 thg 4, 2024
Excellent services. Especially enjoyed the moments @ the lounge. Relaxing experience. Didn't had a chance to visit the swimming pool though, will do it the next time. Overall a very good experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your praise of our employees. We welcome you back to the Nanyang Villa in the center of your city next time. More employees will provide you with excellent service.
Tài Khoản Khách
Giường Cỡ King
Lưu trú vào thg 2, 2024
Vợ chồng
12 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 30 thg 3, 2024
We loved the hotel. It was perfect for a staycation in Xiamen with decent perks and a nice outdoor pool.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, thank you for giving us the opportunity to serve you and look forward to providing you and your family with even better services in the future.
Tài Khoản Khách
Giường Cỡ King
Lưu trú vào thg 11, 2024
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 12, 2024
Jeffery, Len and Hobby do a good job.
Dịch
Phản Hồi Từ Khách Sạn: Thank you so much for your kind words about your recent stay at Andaz Xiamen! We’re thrilled to hear that Jeffery, Len, and Hobby provided you with excellent service. Our team takes great pride in ensuring every guest has a memorable experience, and your feedback truly motivates us. We look forward to welcoming you back on your next visit!Warm regards, The Andaz Xiamen Team
HJ T
Phòng Andaz Twin
Lưu trú vào thg 8, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2023
Prime location, fantastic stay, clean room and excellent service - Defo will recommend to friends, worth a revisit simply for its friendly and very helpful staff all the way from reception to consierge!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,感謝您的誇讚,如此專業的點評和熱心的推薦讓我們備受鼓舞。安達仕汲取本土風情的設計,為賓客打造南洋風情的大別墅,希望每位賓客入住別墅的時候能夠感受悠閑愜意的生活方式,把南洋美景帶回家。早餐有本地特色的鷺島沙茶麪,麪線糊和新鮮出爐的各式糕點。期待您再次回到您的島中別墅品嚐更多的美味。
Hae11
Phòng Andaz Twin
Lưu trú vào thg 7, 2023
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 8, 2023
I stayed here for 4days, and it was a definitely outstanding experience that made me write this review. When we left Andaz, my son asked me to evaluate my satisfaction, and my answer was 9.5. Then he asked what is missing 0.5 point? Well, actually i couldnt find. Yes, it was almost close to perfection. Cleaning, room condition, breakfast, amenity, gym, swimming pool, Sauna, Happy hour, Coffee service at the lounge….everything was very detailed and thoughtfully served to guests. Lastly, the highlight for real was their exceptional service. All the staffs i met during my staying were really kind, professional and efficient. Even i’ve been lots of fancy places, it can be one of top. This hotel is well known for ‘instagrammable’ spot, however, i think it’s true value is much more than that!
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for choosing to stay at Andaz Xiamen and for taking the time to share your outstanding experience with us. We are thrilled to hear that your stay was almost close to perfection and that you found everything, from the cleaning and room condition to the amenities and facilities, to be detailed and thoughtfully served.We are especially delighted to know that our exceptional service stood out during your stay. Our team takes great pride in providing kind, professional, and efficient service to all our guests, and it is wonderful to hear that we exceeded your expectations. We appreciate your kind words about our hotel being one of the top places you have visited, and we agree that the true value of Andaz Xiamen goes beyond being an "instagrammable" spot. We strive to create memorable experiences for our guests, and it is rewarding to know that we have succeeded in doing so for you.Once again, thank you for your feedback and for choosing Andaz Xiamen. We look forward to welcoming you back for another outstanding stay in the future.Warm regards,The Team at Andaz Xiamen
LengPiou
Giường Cỡ King
Lưu trú vào thg 5, 2024
Một mình
13 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 17 thg 6, 2024
Overall was good but I felt that aircon is not cool enough
Dịch
Phản Hồi Từ Khách Sạn: Hi, thank you for your review of the hotel, Andaz Xiamen is your Nanyang-style villa in the middle of the island, located in the MixC of China Resources, the island of the island. Here, you can reach the prosperity in one step, enjoy the tranquility in one step, and hope that this stay can bring you a leisurely and comfortable time in Nanyang. You're always welcome to come back often, and we look forward to it!