Extended Stay America Select Suites - Grand Rapids - Wyoming

I guess I shouldn’t complain because I paid $73.00 on short notice for the room, but the floors had not been cleaned/swept there was visible dirt on the entire floor and neither had the toilet or sink been cleaned. There was red stuff smeared in the sink and stuff left on the toilet. I went to the neighboring gas station to use the restroom. I’m only sleeping here for a night so I’m settling but I don’t know if I’d return until the “housekeeping needed” sign disappears. Also had a random woman knock on my door asking for someone around 8:30 PM which was unsettling because she seemed out of it.

Clean room, but smoke smells in halls and elevator. Need to clean the air in hotel Good area, safe parking

The lobby smelled like poop. The front desk agent was wearing a wrinkly outfit that looked like a little girls Brownie outfit. Poor guy. Most of the rooms were occupied with homeless people living out of the rooms. Lots of crazy stuff in the parking lot that was illegal... I would never take a child there.

The front desk closing at 8 is not very convenient. Card coder was broken so someone had to let me in my room. No shampoo but a note saying you could call the front desk and the front desk is closed. I called and bo one answered. The room was ok but reminded me more of a hospital room than a hotel room.

Overall good stay, staff was very helpful even after hours

The room appeared to be clean. However, there were no towels in the room . No blanket or Bed spread on the bed. They only had a fitted sheet , a flat sheet and the pillow cases. The fitted sheet had a big blue stain on the left side. We were on Rm 126, my friend in Rm 230, also had no blanket and No bedspread, but she had 1- towel. My husband went to the front desk and got 2- bath towels and 3- wash clothes . Since it has been extremely hot and humid we did not have a need for a blanket . However, about an hour after checking out I received a phone call from the hotel asking me for the Blanket and Bedspread. My husband and I explained that we never got them but he said that his housekeeper has been there for 2 years and never had an issue. My husband told him that when he asked the front desk for towels the manager on shift (Wednesday, August-2-2023 in the afternoon), the lady apologized and told him that the housekeeper is a new person. I feel insulted and very upset. This was our First and VERY LAST time that we stay with Extended Stay !!

Stay was good, only issue was normally extended stay provide cookware and irons for rooms this location was selling them and telling you if you didn’t want to buy theirs that other stores was nearby

Walked around the room after my shower. When I went to put my shoes on, my feet were black. That’s how dirty the floors were. Kids banging on the walls until after 1 a.m. No recommendations to go there.

Room very dirty was not clean and very loud