Lushan West Sea Resort, Curio Collection by Hilton

Thank you for letting us have a memorable stay. The lake view scenery is simply breathtaking. And compliments to Derek the hotel manager who goes all out to ensure all our needs are met and making our stay comfortable. Very spacious and beautiful room. We will definitely come back.

We stayed at Lushan West Sea Resort at the end of June this year and thoroughly enjoyed our stay. We booked a pool villa with sea views and were blown away by the quality and size of the villa, the beautiful private pool and of course the sea view. The service and care we received at the resort was very good. We were a bit worried on our first night, as when we went to the restaurant the wait staff kept telling us that they did not have any of the dishes we wanted to order available. From a multiple page menu, it seemed that only a few items were actually available. Luckily, our driver, Vincent, who helped us get around the resort came to the rescue and came up with a plan. He helped communicate with the chef to develop a menu for our stay which had all the items that would be available. He then helped us to pre-order our dinners each night to guarantee the food we wanted would be ready on our arrival. We also want to mention that once we arrived at the restaurant each night, our waitress, Laura, provided us with amazing service. She was always friendly and attended to our needs with a smile. We are looking forward to visiting again in the future.

管家Justin非常熱情，住店前提前加了微信告知提示各種事項，入住後隨時提供服務。之前入住的房間因潮濕有味道，跟管家説後立馬給換了房間。客房很寬敞，臨湖風景優美，酒店中餐廳的味道不錯，是個不錯的度假酒店哦。

首先酒店整體環境綠化都很好真的是大自然的天然氧吧，房間空間衞生都非常不錯，沒有異味和煙味，這點很重要。然後酒店工作人員態度都很好，畢竟培訓很專業哈哈哈！雖然地方很大，但是擺渡車都挺快到達接送，可以做到出門上車，下車進門。最重要的是！日初真的很美！！

房間非常非常漂亮，寂靜的獨棟別墅，客廳卧室陽台都可以看到西海。 還沒到酒店管家Y先生就提前聯繫安排，提出的洗衣服務酒店雖然沒有，但是也幫忙安排車送衣服到縣城裡洗。 假期兩天非常非常開心， 下次還會來。謝謝Y先生😊

之前入住撫仙湖希爾頓感覺非常好，所以再次選擇西海希爾頓酒店，一如既往非常棒！酒店客房都是單棟沿水面依山就勢而建，環境優美，房間超級大，露台觀賞湖景十分開闊。到餐廳，到泳池都有隨叫隨到的電瓶車接送。管家服務友好周到。 酒店盡端的攝影基地和觀景平台是拍攝絕佳之處。 可能是天氣太熱的原因，西餐廳衹開放早餐，中餐廳規模不大沒有大廳，用餐體驗一般，有一道菜缺少了食材也不告知就這麼上了

衞生：整體來説還是不錯的，房間都挺大，畢竟有些年份了，能夠保持這樣的衞生情況也不錯了，建議酒店可以考慮買些香氛放在房間。 設施：比較陳舊了，場地大難維護，還有在湖邊濕氣重，設施老化快，設施齊全，但是很多未開放，也和客流有些關係吧。 服務：服務態度很好ദ്ദി（˵ •̀ ᴗ - ˵ ） ✧，無微不至。 環境：整體很舒服，天然氧吧，酒店景色也一流，唯一就是吃飯不方便，酒店的中餐廳口味菜色還不錯，就是價格有點貴，人均150元左右。

這家酒店真的太棒了.服務態度超級好，特別是前台Yami和Ida，兩位前台小妹妹服務點贊，排的都是特別一線的湖景，酒店環境點贊，非常安靜舒適，度假的好地方房間很乾凈，床品也很舒服，強力推薦這家酒店真的太棒了.[玫瑰][玫瑰][玫瑰]

酒店佔地很大，臨湖景觀不錯，開車來時門衞會通知前台派擺渡車在停車場接人，當天到的比較晚前台幫忙升級了房型，因為客房都是獨棟的，所以去哪都得呼叫擺渡車，開車的小哥哥們服務都挺好。就是前一天在大堂做的漆扇第二天去取的時候沒有了有點影響心情，服務人員也沒有提出再做一個，進院子的大門壞了2天沒有修理，管理服務上面感覺不太配這個五星級的名號。