Radisson Blu Hotel Wuhan ETD Zone

The hotel has a lovely park/garden by the lake. Hotel is nice but a bit rundown. We checked in on Christmas afternoon. In the evening we asked for juice for our kids... They said they have no juice! In the whole hotel!

Fantastic, wonderful hotel with awesome swimming pool! Top choice for Wuhan travels

The best Hotel 🏨 ever in Wuhan. The place is very Relaxing and suitable for any events . The Staffs are very professional, Friendly and helpful. This Hotel is highly recommended to anyone especially family vacation. I love this hotel. 10 out of 10 .

We were very grateful to the staff allowing us to adjust our booking by one day when weather prevented us from making it on the day we booked. The indoor pool is lovely and warm and the kids really enjoyed it. Room was incredible, with views of the lake and so much space. We booked a family suite and it’s basically 2 huge rooms so we had more than enough room for our family, wish we could have stayed longer. Food options were limited and Breakfast was unfortunately not the best, but I’m sure this will improve as more guests are now able to travel here. I highly recommend this hotel and I would like to come back here in the future to explore. It seems a very child friendly hotel with lots for kids to do.

A great place to relax from morning till night.

I absolutely enjoyed my stay at the hotel ,services from workers were so amazing and nice,food,everything was so nice,I hope to come back next time for more memory time ……

📌體驗反饋：問題重重，亟待整改📌 武漢聯投麗笙酒店經歷的一系列糟心的事件，在此向大家分享。 一、嚴重的安全隱患 酒店的户外遊船項目存在重大安全缺陷。在收取費用後，工作人員僅簡單説明操作方法，卻未告知遊船有擱淺風險以及救援電話。上船後，電子船失控，一直往岸邊飄，我和孩子被困湖上長達 20 分鐘。在此期間，孩子受到了極大的驚嚇。我於 12:19 和 12:27 兩次撥打酒店客服電話，但直到 12:40 左右才有救生船過來，且救生員表示是對面帆船賽的人通知有船擱淺才找來的，並未收到酒店方面的通知。這反映出酒店應急救援的態度散漫、管理效率低下。我已向 12315 投訴，而酒店在退房投訴後僅由一位自稱售後專員的人員提出退還遊船項目費用，沒有任何道歉的誠意。 二、人員配備不足與宣傳不符 酒店規模較大，但工作人員數量嚴重不足。酒店提供的設施縮略圖有誇張宣傳之嫌。一層室內設施中，除了 VR 廳有一名工作人員外，觀影區、海洋球池等區域均無工作人員在場。甚至尋找酒店內的泳池都需要自行摸索，難以找到工作人員詢問。 三、價格與餐飲質量不符 在價格方面，攜程上的酒店價格與酒店本身價格存在差距，且酒店同價還包含晚餐自助。我額外購買了自助（一大一小），購買的是户外燒烤自助，結果卻發現是在一樓與早餐共用的餐廳。其中的牛肉疑似合成肉，海鮮也不新鮮。 四、活動組織混亂 酒店舉辦的中秋活動在一樓另一邊的宴會廳進行，現場混亂不堪，孩子和家長擁擠在一起。而負責的經理沒有服務意識，衹是一味地使喚客人換位置。 原本選擇這家酒店是因為離家近，想嘗試一下，然而這次的體驗讓我非常失望。酒店在安全問題、服務態度、人員配置以及餐飲質量等方面都需要進行及時整改。提醒大家。#酒店體驗 #酒店吐槽 #旅遊避雷

訂的親子主題房，給升成套房，親子佈置沒有完全弄好，但是帳篷、滑梯、搖搖馬、還有樂高一個個搬進來，娃不停“哇塞”，也是一種體驗吧，都是孩子愛的～下午的泡泡、玩水，都是小朋友的愛～早餐自助種類豐富，味道也可以；辦入住送了小禮物給娃，説話也很温柔有禮，服務態度很不錯～還會帶孩子去玩～

普通套房升級了湖景套房，一開始有點小問題，後面算是比較圓滿的解決了。酒店整體比較成熟，設備不算新但是勝在客房裡還是挺乾淨。套房是含早餐和晚餐的，孩子玩的東西也很多，室內室外都有。以後無聊還來遛娃😂。服務人員的工作素養都挺好，細心又熱情。