Các đánh giá Fairmont Chateau Whistler

Great location and facilities for Winter skiing chalet. Highly recommended.

The Fairmont Whistler is a very nice property and super central. However, we felt that it was generally over-priced and they pushed the limit the whole time there on the various non-room charges. C$50 resort fee. C$50 per night for parking. C$200 for buffet breakfast for 4. The cost of our stay easily doubled. On top of that, they seem to lack the capacity to service all of their guests. Breakfast lines were very long and we waited 45 minutes for our valet. On top of this, our rooms were not ready at 4pm per their guarantee and, once we received the keys, they didn't work. Lines at the front desk were super long as well. We have stayed at the Four Seasons Whistler as well and will return there next time. The guest experience there is much better.

Some towels need to be replaced! The in-room dining could be faster, takes a long time! Other services are excellent, the room is clean and the bed is wonderful!

ski in ski out, food is good

是經典的酒店，中規中矩，一切都恰到好處。房間裝修風格就是老派的風，不是現代摩登風格😀👍冬季室外SPA 加桑拿太好了。聖誕季酒店裝飾得美輪美奐，宛如童話世界，還有音樂會和聖誕長者。當然房價也高。就是每天另收50加幣的體驗費不太合理，酒店組織的一些簡單活動如瑜伽、徒步、參觀博物館等，參不參加都得付款。注意客房要給點小費。

前台服務不好，我在Trip.com訂房，但她都charge 當晚房價，我打電話問她為何時，她又不全數退款，她說每人都要交$58加元差額，最後我要寫電郵，訂房團體才回全數退款。前台總是推搪話電腦系統出錯，但我看來，是前台服務員出錯才對。 房間洗手間花灑頭壞，我的房景觀惡劣。或許我暑假旺季，影響服務。

酒店真的很無語，入住體驗很差，入住時房間沒有浴袍和拖鞋，問了行李員説是馬上拿來，過了半小時沒來，打電話到前台，説馬上送來，等了半小時還沒來，在走廊上遇到客房服務問她要，説是馬上開工單讓人送來，她手上明明就有一輛保潔車放着浴袍和拖鞋她沒給我。然後等了兩個小時。還是沒拿到，衹可以自己去前台要。服務真的很差！晚上要睡覺了發現床單上有血漬太噁心了。半夜和前台投訴要求換房間，前台説沒有房間全部訂滿。然後安排客房來換床單，三個服務人員進門不敲門直接刷卡沖進房間。真的非常無語。公共區域桌子上其他人留下的垃圾沒人收拾，到處都是一層灰。第二天早上要喝咖啡發現杯子上有上一個客人的脣膏印子，五星酒店價格比四季還要貴盡然這種服務，真的很無語。大家避坑吧。第二天馬上換到四季。費爾蒙價格貴房間衹有四季的一半大小。服務設施也很差。非常差的體驗。永遠不會再來了！

可以是的喲。

惠斯勒小鎮酒店天花板 位置便利Ski in/酒店設施齊全

酒店位置很好 餐食也棒 非常滿意👍

整體挺好的 就是設施久了有些壞舊

房間面積非常可以，兩張QUEEN床的睡四個人沒問題，事實上房間裏直接準備了四個浴袍。餐廳的牛排和湯，湯是到餐桌前當場現做的，都非常好吃。10月屬於淡季，四道菜的套餐才售60加幣。酒店設施很全，才這種偏僻的山上應該是五星標準了。

環境很好，房間大，床也舒適。就是衞生間有些老舊，但是沒有異味。

星級酒店沒有什麼驚艷的地方