Heathrow Airport (M4/J4)

Nice little room, however spider was found in the room and the room is too far away from lift

It was ok , carpets were dirty

一般，環境不好

Had a good stay in premier inn the parking is excellent staff is amazing specially Sheena , aditya , namrata the rooms r excellent we always enjoy staying here check inn and out is very simple and easy Sheena makes sure that we get the best room and help us in solving all r problems

For the first time in my many years I found myself trapped in a lift, it was small and claustrophobic. It was clearly a recurring problem of which the hotel management were aware. Some dining room chairs were encrusted with old food. Our room smelt. The place is tired and run-down inside and out. It needs total refurbishment and new lidts

The room was a good standard but the TV wasn’t working and the hotel was packed. As we were with 2 kids who are into BGT we needed a working TV Sheena was brilliant and found and set up a new room and even gave the kids some treats .. excellent service

Superb Stay. The room was renovated and spotless. We had dinner at the restaurant and our waiter Aditya was excellent. The butter chicken and The peri peri chicken were also was 5 star! Will come back. The Premier Inn chain is really a home away from home.

Very good experience service was great ! Namrata our waitress was great nothing was too much trouble ! 5 Star service 🙂 Highly recommended stopping in for food or drink. Great Hotel too close to Heathrow on route to holiday or Business! Looking forward to staying again.

Another fantastic stay at the Premier Inn M4/J4. I often stay at many Premier Inns, but I always rate this one as being one of the very best. The building is not the newest, the location isn’t the most glamorous, but the thing that sets it apart from other Premier Inns, is the staff. They are simply wonderful. They are caring, genuine and highly motivated. This might not be The Ritz, but the staff could teach many a top London hotel a thing or two about exceptional customer service. The restaurant is also worthy of note. Great food, reasonably priced, served promptly and with style. Again it’s the staff that nail it. The meal deal is a “must buy” if you are intending to have both dinner and breakfast. Book with confidence, you won’t be disappointed. Also, superbly located for Heathrow. Benefits from being just a little further away from the airport to avoid the airport chaos, but close enough to be super convenient. P.S. Sheena was a customer service super star, as were the rest of the management team!