I reserved a room with a king size bed and jetted bathtub. When I arrived and checked in I had to sign paperwork that stated a different price (an amount less than I paid on the app) strange but didn't think much of it. When I got to my room it was not the room that I had reserved and paid for. Not a king size bed with jetted bathtub. It was two queen beds. Went down to the front desk with my phone to explain that I didn't book this room. I was told that they were all out of the rooms that I had reserved and paid for. Confused to how this happens when I already paid for the room. The hotel room was not very clean. Dusty, bathtub in the bathroom was missing part of the side, paint flaking of the ceiling in the bathroom, air-conditioner/heater was dirty. Just overall not a clean or well maintained hotel. Will not be staying there again.
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