Jennifer
15 tháng một, 2024
I have stayed at this hotel multiple times. It’s typically my go to when I stay in DC. This time however, I wasn’t super happy with the visit. my first morning my shower was freezing after showering I went downstairs and told the front desk if someone can come look at it. I was told because it was cold outside to let the water warm up for 20 minutes before getting in. I had also ran out of towels and toilet paper as I had my daughter and her friends with me. I called down to the front desk and after an hour and a half half no one had brought any yet. I end up going to the pool and grabbing some towels. The next morning I did as they said and let the shower warm up for 20 minutes.. water was still freezing.. my room wasn’t as clean as it normally is. The pullout couch blankets were dirty, and I had to ask for new ones. The bedroom carpet was dirty and had stains. Makes me sad that cause I love this hotel. But I was a little disappointed this visit.
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