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Herman
Phòng Deluxe Hướng Sông Giường Queen Size
Lưu trú vào thg 9, 2024
Người đi công tác
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 1, 2025
I'm excited of the hotel. Very big help for Canton fair visitors. Even next to the fairground, it's better to use hotel's shuttle bus to avoid loooong waiting queues at the entrance.
Dịch
Tài Khoản Khách
King Deluxe
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 16 thg 12, 2024
Very nice facility with nice view.
The lack of kids club activities is a little disappointing and the location too which is not near any food or shopping areas
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are glad to know that you are satisfied with the hotel location. At the same time, we apologize for the unpleasant experience during your stay. Please be assured that this is not our usual standard of service, which remains ture to our beliefs of obsessing over customer experience with delivering heartfelt hospitality to our guest, creating moments of joy that truly matter. We take your feedback very seriously and have shared it with our team immediately. Thank you for your comments, which will serve as an important reference for us to continue to provide excellent service to our guests in the future. Looking forward to welcoming you back soon!
Guygi
King Deluxe
Lưu trú vào thg 9, 2024
Người đi công tác
117 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 11, 2024
Very expensive
But 5 star
Big part of the price related to the fact that they are one out of only few hotels within walking distance to the canton fair exhibition center
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Thank you for your compliments and looking forward to welcoming you back soon!
Tài Khoản Khách
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 3, 2024
Gia đình
3 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 4 thg 4, 2024
Stayed one night with my son. Room itself is old and outdated but the outdoor facilities are perfect for my three years old. There are plenty of green space and outdoor playgrounds, I just wish that outdoor pool is open but it would be excited to comeback and use the outdoor pool! Breakfast is amazing !!! Love love love. Definitely come back this summer
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言,以發自內心的待客之道,創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上,傍依中國第四長古河珠江,坐擁逾5,800平方米的户外景觀花園,並配備有約1,000平方米的户外泳池及親子設施,驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園,是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激,我們的7間餐廳、酒吧及零售商店,包括夏宮——米其林指南入選餐廳,將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗,讓您在入住期間,無論是工作還是休閑,盡享愉悦,使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節,您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨!
Wohenwochixin1
Phòng Nhìn Ra Sông Cao Cấp-(Giường đôi)
Lưu trú vào thg 9, 2024
Vợ chồng
102 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 10, 2024
Very very good and nice and beautiful and cool and good service. Recommended !!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Thank you for your compliments and looking forward to welcoming you back soon!
Tài Khoản Khách
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 1, 2025
Convenient location next to Poly Expo and nice river view
Dịch
Nicholas_Seah
King Deluxe
Lưu trú vào thg 7, 2024
Người đi công tác
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 24 thg 10, 2024
The hotel location is excellent being in the midst of a busy shopping street, many things to do around the hotel.
Our rooms were newly renovated, very clean and comfortable. Service was excellent.
We did not use the facilities much as we were out and about mostly. Thank you.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Thank you for your compliments and looking forward to welcoming you back soon!
Tài Khoản Khách
Phòng Deluxe Hướng sông với 2 Giường đơn
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 8, 2024
The staffs provided exceptional services throughout. All of them deserves recognition for going above and beyond!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Thank you for your compliments and looking forward to welcoming you back soon!
J_Fam
King Deluxe
Lưu trú vào thg 9, 2023
Gia đình
28 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 10, 2023
We had a wonderful stay at Shangrila Guangzhou. Tina and Ashley at the front desk gave us free red wine after noticing that it was my wife’s birthday. Good job being observant with your guests. Thank you. The room was clean and spacious. The customer service is great. Breakfast has plenty of options. Very delicious. The outdoor pool and the garden is wide. We will be back for sure. It was a great experience.
Dịch
6/19
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time, and aim to exceed expectations through consistent quality and value in our products and services. We are glad to know that you are satisfied with our colleagues Tina and Ashley, I have shared your kind words with our team and this will definitely motivate us to deliver our Shangri-La hospitality from the heart consistently each and every time. Nestled amidst 5,800 square meters of landscaped gardens with a 1,000-squere-metre outdoor pool and child-oriented facilities, this luxury hotel provides a city oasis in Guangzhou for your pleasure and relaxation. And the breakfast buffet offers a wide variety of international cuisines, including Western, Southeast Asian, Japanese and local specialties to start your day. We look forward to welcoming you back soon!
Sebastián
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 4, 2024
Người đi công tác
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 5, 2024
Very nice bedroom. Walking distance and also shutle bus to canton fair. Amazing breakfast though expensive
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Thank you for your compliments and looking forward to welcoming you back soon!
Tài Khoản Khách
King Deluxe
Lưu trú vào thg 3, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 4, 2024
Thanks to a hotels manager Cyril who went beyond to make sure our stay is memorable. We enjoyed our time mostly because we felt everything hotel could help with they were happy to provide, reception stuff were great as well.
Weather was not good, so we couldn’t enjoy outside facilities much, but we loved the indoor pool. Best hotel in Guangzhou, we went to Ritz afterwards and it’s not even close couldn’t be compared. So if you think to prolong your stay or try another hotel, don’t think twice 😂. It’s really the best. We will be back ❤️
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for taking time to share your recent experience with us. We are striving to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Perched on the banks of the Pearl River, Shangri-La Guangzhou is adjacent to the Canton Fair Complex and surrounded by 5,800-square-metres of outdoor lush garden, a truly urban oasis in the heart of the city. The hotel is 45 minutes from the Baiyun International Airport and the South Railway Station, and 20 minutes from the East Railway Station, and Pazhou Ferry Terminal is just 3-minute away by walking. The tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. Thank you for your compliments and looking forward to welcoming you back soon!
Sharon Andrea
King Deluxe
Lưu trú vào thg 9, 2023
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 10, 2023
My family and I had a great and restful time at the hotel. Attention to detail, and Emma the host at the restaurant made sure my child had a special meal cooked for him. Room service meal was great too. The outdoor pool and kid’s game are also a plus. Excellent family friendly hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for choosing to stay at Shangri-La Guangzhou and taking time to share your recent stay experience with us. We are delighted to hear that you were satisfied with the service you received from our colleague Emma, and would like to share this recognition with our team, which will serve as an important reference for us to continue to provide excellent service to our guests in the future. We have an annual indoor and outdoor themed programme that consists of 7 themed play areas and 87 activities, which called Holiday Camp. Including water slide and pool props, 26 new experiences, with unlimited access to the 1,000-square-metre free-form outdoor pool. Looking forward to welcoming you back soon!
Dr. Kurtz
King Deluxe
Lưu trú vào thg 3, 2024
Gia đình
14 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 21 thg 4, 2024
We went to the Shangri-La for their beautiful outdoor pool, but it was under renovations. We’ve stayed at this hotel many times, but this is the first time it felt outdated. Our initial room smelled of mold, but we were kindly switched to a better room. Overall, it’s an okay hotel. The outdoor pool is really nice, especially when it is available.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you for taking time to share your recent experience with us. We are glad to know that you are satisfied with the hotel Swimming Pool. At the same time, we apologize for the unpleasant experience during your stay. Please be assured that this is not our usual standard of service, which remains true to our beliefs of obsessing over customer experience with delivering heartfelt hospitality to our guest, creating moments of joy that truly matter. Thank you for your comments, which will serve as an important reference for us to continue to provide excellent service to our guests in the future. Looking forward to welcoming you back soon!
Người Dùng Ẩn Danh
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 5, 2024
Du lịch cùng bạn bè
4 đánh giá
3.7/5
Đăng tải vào 10 thg 6, 2024
Overall okay. Rooms a little old. Not very up to date. Staff service still ok
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, thank you for choosing to stay at Shangri-La Guangzhou and taking time to share your recent stay experience with us. During the stay, you may discover local tastes and unexpected flavours at our 7 food & beverage outlets and retail shop, including Summer Palace, the Michelin Guide 2024 Selected Restaurant, or seek classic southeast Asian cuisine at S.E.Asia Kitchen & Bar, and indulge in Shangri-La afternoon tea and snacks with live music performances by our resident pianist at Lobby Lounge. You could visit Party Pier Bar Street and Poly Plaza which are just minutes away by taking the tram next to the hotel for more dining options. In order to continuously provide guests with a more comfortable stay, the hotel's latest guestroom amenity updates and upgrades began in January 2023 and are ongoing. Thank you for your comments once again, which will serve as an important reference for us to continue to provide excellent service to our guests in the future. Looking forward to welcoming you back soon!
MauroF
King Deluxe
Lưu trú vào thg 2, 2024
Người đi công tác
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 4, 2024
Perfect position to visit the Fairs in the Pazhou complex.
The hotel is beautiful, very clean and comfortable.
The rooms are big and with very nice views on the city.
All restaurants serve delicious food, including the buffet.
Very rich breakfast with many sweet and salty choices.
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客:感謝您選擇廣州香格里拉並與我們分享您的體驗。香格里拉一直秉承我們的使命宣言,以發自內心的待客之道,創造難以忘懷的美好經歷。酒店坐落於四面環水的海珠島上,傍依中國第四長古河珠江,坐擁逾5,800平方米的户外景觀花園,並配備有約1,000平方米的户外泳池及親子設施,驅車約12分鐘即可到達素有“城市綠心”美譽的海珠國家濕地公園,是名副其實的一片“城市綠洲”。無論您是想尋覓地道本地美食或是發現新鮮味蕾刺激,我們的7間餐廳、酒吧及零售商店,包括夏宮——米其林指南入選餐廳,將為您呈獻您渴望的美食盛宴。我們希望通過創造良好的環境及難忘的體驗,讓您在入住期間,無論是工作還是休閑,盡享愉悦,使香格里拉成為您休閑度假及商旅出行的不二之選。歡迎與我們分享更多入住的細節,您的建議和意見是我們日後為您及其他客人始終如一地提供優質服務的重要借鑒。我們衷心期待您的再次光臨!