Ri818
ngày 19 tháng 10 năm 2024
I really, really enjoyed my stay here. I actually ended up making a reservation here at the last minute after leaving the hotel I originally had booked for my trip (when I arrived to find it unacceptable). I am glad that things ended up this way, because I could not have had a lovelier stay than I had here. It was an amazing week and the hotel was a big part of that. First off, the location is PERFECT. Right across from cathedral square, you are in the middle of everything. It is pretty much perfectly central to everything you want to see, a lot of restaurants, and all the historical sights. The rooms are spacious and immaculately clean, as well as well appointed. The bed was unbelievably comfy. (I generally prefer a firm mattress and was a little concerned about all the reviews talking about soft beds. But I had no problem at all. The bed was soft, but in a fluffy cloud on top of a firm mattress way. Not in a soggy sink into the mattress way. I slept WONDERFULLY and I am picky. So, I think if you are worried about the mattresses being too soft you will be fine). Good lighting, and you could adjust the overhead lights from beside the bed. There was a big safe (big enough for my laptop and ipad), and there were plenty of outlets. The bathroom was spacious and lovely, with good water pressure and temp, and plenty of towels! I had both a tub and a decent sized walk in shower. More extraordinary than anything else, the service here was IMPECCABLE. From the front desk, to the porters, to housekeeping, it was clear that this was a hotel with high standards and a strong desire to make the guest feel at home. It is a true old- school luxury hotel (I mean that in the best possible way possible - a throwback to an age where customer service and standards mattered!) but with modern updates. The only little hiccup was that the AC was a little weak for my liking (I was there in a heatwave where it was 85-90F out in late August/early September, and I like stuff cold). But even that was not a problem because they immediately brought me a cooling fan for the room which more than did the trick. Again, all about the service. I loved, loved, LOVED my stay here and will definitely be back.
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