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Vị trí3.1
Trang thiết bị3.1
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Tất cả đánh giá(57)
Đánh giá tích cực(16)
Đánh giá có ảnh/video(3)
Đánh giá tiêu cực(17)
HuntBeth
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 1, 2024
Một mình
4 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 15 thg 2, 2024
The lady at the reception desk was very welcoming and helpful, great service! The area feels extremely safe, however for anyone travelling just via public transport it’s very hard to find and requires going through various different security gates and a 15/20 minute walk from the nearest train station. The room was clean and spacious!
Dịch
Phản Hồi Từ Khách Sạn: Dear Hunt,my team and I would like to thank you for taking the time to write this very pleasant comment; We are delighted to learn that your stay went well. We will be very happy to welcome you again very soon, Diogo Reception
Veel Foto’s die op de pagina staan komen niet overeen met het hotel. Er was geen zwembad, gamehall en het restaurant was dicht. Het was erg afgelegen wat ons een minder prettig gevoel gaf. Gelukkig zat er een hek om heen dat ons enigszins wat veiliger liet voelen. Kamers waren wel prima maar wij zullen hier niet nog een keer boeken.
Dịch
Phản Hồi Từ Khách Sạn: Dear Madam Brenda,First of all, we would like to thank you for staying at the Ibis Villepinte Parc des expos*** .In charge of quality in this establishment, it is with particular attention that I read your comment.I was sincerely sorry to learn that your last experience at our establishment did not live up to your expectations.I apologize for this mishap.Be sure that your comments are taken carefully, and will allow us to improve further.We are not the height of this post of photos we have directly corrected by reporting the photos on the site through which you had bookedWe hope to be able to welcome you again very soon to prove to you that the situation encountered is exceptional,Yours sincerely,The reception
Phản Hồi Từ Khách Sạn: Hello,First of all, we would like to thank you for staying at the Ibis Villepinte parc des expositions.As the person in charge of quality at this establishment, I was particularly interested to read your comment.I was sincerely sorry to learn that your last experience in our establishment did not live up to your expectations.I want you to know that customer satisfaction is our top priority, so I apologize for any inconvenience this may have caused.Rest assured that your comments will be carefully considered, and will enable us to improve even further.Our staff are very responsive, so please do not hesitate to inform our reception of any inconvenience so that we can act quickly and before your departure.We hope to be able to welcome you again very soon to prove to you that the situation encountered was exceptional,Yours sincerely, Nathalie Reception Manager
Tài Khoản Khách
Phòng Tiêu Chuẩn với Giường Đôi và Giường Đơn
Lưu trú vào thg 2, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 11 thg 3, 2024
Parfait seul bémol pas de machine à café
Dịch
Phản Hồi Từ Khách Sạn: Hello, my team and I would like to thank you for taking the time to write this very pleasant comment; We are delighted to learn that your stay went well. We will be very happy to welcome you again very soon, Diogo Reception
心怀暖阳
Phòng Tiêu Chuẩn với Giường Đôi và Giường Đơn
Lưu trú vào thg 6, 2022
Một mình
1 đánh giá
2.5/5
Đăng tải vào 26 thg 7, 2022
L’acception de accueil qui est madame avec le cheveux court est très mauvaise, impatiente .
Jamais habiter ce genre de hôtel. Comprends pas pourquoi elle pourra travailler pour l’acception
Dịch
Phản Hồi Từ Khách Sạn: Dear Madamfirst of all, thank you for selecting the Ibis Parc des Expositon - Villepinte*** hotelAs you can see from other reviews, we are known for taking ownership of the customer's problems and our deep desire to provide them with a healthy dose of satisfaction. We can't fix the past, but you have my personal commitment to improving the way our staff serves each customer. Until then, please accept my sincere apologies on behalf of all team members.We sincerely hope to have the chance to leave you with another good impression.Wishing you a great day,
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Gia đình
1.0/5
Đăng tải vào 31 thg 1, 2023
We were thrown into this pit by AirFrance following a delay. The rooms were filthy, the sheets torn, there dirt on the walls. Breakfast was limited to those who got there early enough and even getting there half an hour before it stopped serving saw us leave with a nibble on some stale bread and no drinks. Very rude staff, even for Paris. Would certainly not recommend
Dịch
Phản Hồi Từ Khách Sạn: Chère madame, Nous vous remercions d'avoir pris le temps
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Khác
4.0/5
Rất Tốt
Đăng tải vào 19 thg 7, 2023
Decent stay. I arrived at the same time a tour bus arrived and despite being ALL Platinum, had to wait for that group to check in first. (Feedback to management: I believe ALL Gold and above do get precedence - neutral). Pro tip: if you arrive anytime past 7pm by metro RER, forget being able to walk to the hotel. (More on that below). When I did arrive at the check-in desk, the staff were very kind and sympathetic, and I appreciate them offering me an additional beverage from the canteen on top of my welcome beverage which would be served during operational hours at the restaurant. Unfortunately, the restaurant was closed at the time of my check-in. (Neutral). Room itself is fine, a little bit rundown, but everything works and it is quiet. Check out was also smooth and throughout my stay, staff were kind, friendly and affable. For guests arriving in the evening, it is good to be mindful that the convention center and exposition that provides easy access to the hotel is closed from 7:30 PM onwards. In order to reach the hotel, I walked several kilometers on a busy highway. Total walking time almost 40 minutes. In conclusion, I don’t believe that this is an ideal hotel, unless you have a vehicle for point-to-point transportation. In that respect, I also believe that the price point is a little bit high for what this product is. (-1 point) I would certainly book a different hotel if I was to come back to this area again. Something in proximity to the station and/or services. Plus point: the menu at the Boucherie Restaurant looked delectable.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Khác
1.0/5
Đăng tải vào 31 thg 1, 2023
the hotel is super far from the airport and even from the RER station. I got lost at some point and I had to call the hotel multiple times to get directions on how to get there. The person at the front desk was impolite, sounded annoyed and not helpful at all. Won't stay here again
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Người đi công tác
2.0/5
Đăng tải vào 19 thg 1, 2023
Bad reception service to begin. Was given a room without heating (it was broken), and was in January. Asked to change room and they have a portable heater in the room! Carpet really dirty. Over priced during Maison. Forget the restaurant and breakfast overcrowded and dirty/messy. Bad personal all over. Never again! Keep far away!!!
Dịch
rosa74Annecy
Lưu trú vào thg 12, 2024
Người đi công tác
1.0/5
Đăng tải vào 16 thg 1, 2025
Sale, désagréable, vieillot La chambre pas propre le petit déjeuner pas à la Hauteur du prix comme la Chambre d’ailleurs 300€ la nuit . À la réception on s’en fout Le sèche cheveux date des années 80, celui accroché au mur Une honte l’hôtellerie française
Dịch
6/8
Phản Hồi Từ Khách Sạn: Chère Madame, En premier lieu, nous souhaitons vous remercier d’avoir séjourné à l’hôtel Ibis Villepinte Parc des Expositions***. Encore une fois merci pour vos remarques qui nous permettent de progresser, même si nous préférerions nettement vous avoir apporté une bien plus grande satisfaction. Cordialement Diogo
Tài Khoản Khách
Lưu trú vào thg 2, 2025
Khác
5.0/5
Nổi Bật
Đăng tải vào 9 thg 3, 2025
J’ai passé un bon séjour dans cet hôtel. Merci à toute l’équipe pour son accueil chaleureux et son professionnalisme. Tout était parfait, de la chambre au service. Localisation idéale pour se rendre au parc des expositions. À l’année prochaine!
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2025
Người đi công tác
2.0/5
Đăng tải vào 9 thg 2, 2025
Hotel vieillot, chambre avec la clim qui ne fonctionne pas, douche pas très propre.. Petit déj très moyen pour le prix. Chambre ridiculement petite, on est loin de la qualité de certains hôtels ibis de province. Personnel très accueillant
Dịch
thomas_ldd
Lưu trú vào thg 11, 2024
Vợ chồng
2.0/5
Đăng tải vào 28 thg 12, 2024
- Vraiment bof bof, expérience très mitigée… - Nous nous sommes rendus dans cet hôtel puisqu’une Smartbox nous a été offerte. - Accueil avec un réceptionniste étant complètement perdu. Manque d’informations… - Chambre : moisissures dans la salle de bain, manque de prises proche du lit, isolation thermique insuffisante. - Petits-déjeuners plutôt corrects mais rien d’exceptionnel non plus. On s’attendait à mieux pour un Ibis… dommage !
Dịch
Phản Hồi Từ Khách Sạn: Cher Monsieur, En premier lieu, nous souhaitons vous remercier d’avoir séjourné à l’hôtel Ibis Villepinte Parc des Expositions***. Merci d'avoir pris le temps de partager votre expérience et de nous avoir fait part des points sur lesquels nous devons nous améliorer. Nous sommes sincèrement désolés que vous gardiez un souvenir mitigé de votre séjour et nous vous présentons nos sincères excuses. Nous espérons pouvoir vous accueillir à nouveau très prochainement pour vous prouver que la situation rencontrée est exceptionnelle, Cordialement, Diogo
Manuel D
Lưu trú vào thg 11, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 18 thg 12, 2024
hôtel très très propre, sympathie des équipes des étages - réception et salle petits déjeuner copieux. je reviendrai en famille pour le travail également si besoin il aurait besoin d'un petit rafraichissement mais sinon top du top :) :) :)
Dịch
Phản Hồi Từ Khách Sạn: Cher Monsieur Manuel, Un grand merci pour votre partage d'expérience. C'est grâce à des retours comme le vôtre que nos équipes ont toujours le sourire. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement, Nathalie cheffe de réception