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Tài Khoản Khách
Level-Up - Loft Studio
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
2.0/5
Đăng tải vào 25 thg 7, 2024
My experience with this hotel was terrible! I booked a room for 2 nights with this hotel. I only booked 1 room thinking that the kids were already included because there are no options for child guest online. When we arrived there, we were informed that they considered my kids (ages 6 and 8 years old) as Adult guest. So I need to book another room good for 2 persons to accomodate my family of 4. So now we have 2 rooms each good for 2 persons. The other day, we requested a new bed sheets because it got stained, but they refused to change it because they told us they change linens only once a week because of the hotel policy to conserve energy and water, if we really want to change it we will have to pay 30 euros something 🙄. The next day, when we get back from outside the hotel, our door was locked already, we were informed that the front desk had booked the other room only for 1 night! All our things are still inside the room! My kids were already lying on the floor outside the room because they are already tired from our activities on that day. I still again need to fix it in the front desk! All in all, our experience in this hotel sucks! Not again! I do not recommend this!
Dịch
Thea
Căn hộ Độc Đáo Plus Một Phòng Ngủ
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 7, 2024
We were coming from Nova Rock and got there quite early. We were greeted by a very friendly woman, who checked us in and gave us a room ahead of time, which was incredible. The washing machines and tumble dryers were a great bonus and easy to use. There's a cafe just down the road by the Spar as well which has great service and a lovely owner.