Iik Tulum Luxury Condo by Spot Rentals

This place was great! Couldn’t have asked for much more. Great price, friendly people, had zero issues. Would happily stay here again

The IIK Tulum is budget friendly but I don’t think it’s somewhere I’d stay again. Because it’s more of an a bnb style rental, there isn’t really a main concierge that can assist when needed. Unfortunately the wifi never supported my needs. I was able to get the tv to connect to Netflix but anytime I tried anything on my phone it wouldn’t work. I ended up buying a plan through an eSIM company. The road outside the hotel is very dusty and leaves a film on everything unfortunately. I also found the common areas to be uncomfortable and not places I’d hang out in. They had limited and uncomfortable loungers and the pools were not well maintained. The pool on my balcony was a waste of space and water. Definitely not something useable. The balcony was small and not private. There were many “little” things with the room that added up to a big thing such as the mattress was really hard (good if that’s your thing) a wonky coffee maker, insufficient bedding, no dish rag for dishes etc.

This property was great just as it showed and beyond our expectations. The only confusion was I had read I was supposed to receive a code to check in but I never received any code even after the 4pm check in time. The staff at reception do not have anything to do with any of that but luckily the staff was kind enough to help contact the property owner for us even with the language barrier and we were eventually able to receive the code within 10 minutes,I would make sure to have the code prior to getting there. Other than that it was an amazing stay would stay there again and would reckoned to anyone. Location is great and only a 20 minute walk from the central bus station where you can take a bus to and from Tulúm airport.

Good value but needs improvement Location is good and rooms are in good condition and very modern. Room cleanliness needs improvement and number of towels need to match number of guests. On the safety side, when renting the two connecting units there needs to be a way to lock the outside hallway door in order to avoid having to lock the two individual unit doors. We traveled with small children and decided not to use the small unit as it would have required us to lock them in the unit for the night without a way for them to get out and come to us if needed (unsafe). Thankfully there was a sofa bed in the larger unit for the 3 of them to sleep in next to our bedroom.

ESTANCIA PLACENTERA Y AGRADABLE

Amazing stay will come back !