Wakax Hacienda - Cenote & Boutique Hotel

房間非常寬敞，服務特別好，整體環境很幽靜，酒店也有很多活動可以參與～

Everything was absolutely perfect : the beauty of the place, the cleanliness of the rooms, the activities offered, and especially the staff. A big thank you to the housekeeping, the receptionists, the restaurant staff, and Vicente, an incredible waiter whose smile we will never forget.

Wakax is the kind of place that’s so tranquil you lose track of time. We were a family of 4. Two adults and two teens. We all appreciated the blend of luxury and relaxation with fun activities. The customer service is excellent. We were created personally with chilled towels and glasses of ice water. Bags were loaded on a golf cart and check in was a breeze. Our room was beautiful, spacious and squeaky clean. Bug repellent for mosquitoes was provided and replenished. The minibar was stocked with sodas, filtered water. Nespresso coffee was provided all throughout the hacienda grounds. The grounds are gorgeous. Each building is welcoming and open to the air. The Yucatán Peninsula in the summer is a hot place, but these buildings are designed in a way that a breeze blows through. Our favorite spot to lounge while having an espresso was in the building above the pool with the arches. We spent a lot of time there in the shade with the breeze blowing, listening to the birds and chatting with our teens. it’s the kind of place you think about coming back to before you have even left. I wish I could remember all of the names of the incredible staff. Of course we remember David’s name, he was incredibly helpful. So much is included for the price of the stay. I certainly think it is a great value. The property is immersed in nature and nothing about it feels commercial. Although the overgrowth of seaweed along the Yucatán Peninsula has made some of the beaches unpleasant I would still encourage everyone to visit. We left the Hacienda to swim with sea turtles and tour the Tulum ruins. The seaweed did not bother us a bit. I may have felt differently if we had stayed at a beachfront resort. I’m so glad we didn’t. I’m so grateful to have experienced Wakax Hacienda.

The whole stay at Wakax was just perfect. The place is beautiful, tastefully decorated, placed in the middle of the jungle and very private. The stuff is very friendly and attentive. We especially appreciated David who gave us private tour around the underground water circuit. The place offers everything no matter if you look for tranquility, relaxation or various sport activities and exploration. The food in the restaurant is also great. You can easily spend a few days just wandering around. It’s absolutely worth switching the seaside and going into the jungle side in Tulum.

Our stay at Wakax was perfect. The staff is always ready to make your experience feel personal and authentic. The room was comfortable and always clean. We felt privacy while also being a part of the community. The meals were fantastic and always made fresh to order. The staff remembered our orders and preferences from day to day and would adjust any meal to make it work for us. The food itself, delicious. Our favorite part of Wakax was our guide, David. David sought us out immediately when we arrived and made us feel at home. He would check in with us at our meals to see how we were doing and make sure we had everything we wanted. His tours are educational and experiential. His care for the environment and the history of the area created a wonderful environment for the guided bike tour and the cenote tour. We will remember our experiences with David for the rest of our lives. Wakax was perfect. We would be happy to stay here again.

Everything was just perfect. The place is amazing. The property is really large. The architecture and the design of the place is really unique. All stuff is just perfect and really helpful. David, the guide, was really nice,. I very much enjoyed the time with him on the tours. Paula, the yoga teacher did a beautiful work in the morning class. I felt really relaxed after it. I really recommend this place!