Comfort Hotel Trondheim

The great and nice hotel

Greit mtp pris for overnatting. Men forferdelig å få rom med vinterdyner og uten mulighet til å åpne vindu annet enn ut i resepsjon. Glemte å spørre om det på forhånd. Fine rom og grei frokost

I recently stayed here for 10 days. The atmosphere is a bit like an upgraded Hostel, but with better food and rooms. Nothing wrong with that, there are different hotels doing exactly the same concept these days. Positive - Great location, nice breakfast, comfortable beds, big and quiet room, competitive price and smiley staff (but less helpful, see below) Negative - Was late and lost the first night without receiving any compensation or any other sweetener whatsoever (not even a free bottle of water) - There is no empathy or appreciation of the customer situation whatsoever (we would all like to arrive on time if possible). The hotel follows their contractual rules 100% (think public servants), is not willing to look for compromise solutions, doesn't want to think outside of the box for straight forward operational issues (such as a missing writing desk or chair, and is less willing to go the extra mile for a good customer experience. Also the hotel is a bit worn down and the room had some minor issues like a loose toilet seat, a door that not always locked automatically and blinking lights. Nothing major, but more attention to details would have fixed these ahead of the visit. Would I stay there again? Probably not, as I prefer a) a hotel that has better customer service at heart and is willing to go the extra mile if needed (which is often free). Also I like to feel assured that there is help at hand when unexpected issues arise (which they do from time to time).

Large family room in a convenient location. Room was clean and comfortable. Lacking a kettle. Very good breakfast

Very nice hotel. Great breakfast buffet, spacious and bright common area catering for all ages. I would only check the piping and drainage system maybe. When you enter the room on the second day there is a light smell, that goes away after the vent is activated by the key Other than that it was a very pleasant stay I will go back and I definitely recommend it

A hotel that deserves 3 stars rather than 4. The room was spacious, but it lacked a (storage) closet for clothes. The room was ready upon arrival, but there was still a lot of junk on the floor. Also under the bed was not cleaned properly. The staff responded very adequately to our comments. What is also positive is that you can indicate yourself when you need clean towels or when the room needs to be cleaned. That is more sustainable for the environment. The breakfast was extensive and good and was frequently supplemented by friendly staff. The hotel is centrally located in the city and a short (walking) distance from Trondheim Central Station.

The breakfast was excellent. The hotel is very nice but it needs some renovation (floors, elevator carpets, room carpets), and some nicer decor (fjiord murals would be nicer than that strange art). The mattress was really uncomfortable; it is too thin. Other than that, I would recommend the hotel. For a long stay, be aware of the extremely thin mattress and thin pillows.

The hotel was on walkingdistance from the trainstation. Friendly staff and perfect breakfast.

Sengemadrassen var litt myk for meg