Hôtel Mercure Toulouse Centre Wilson Capitole

Well located in the capitole with access to great food places around. The downside is the room is quite small and the lack of amenities such as the gym. Overall decent stay for business travel and short holiday in Toulouse.

super hôtel. 5 nuits. chambre calme. bonne literie. Super petit déjeuner varié. Toulouse à découvrir à pied. excursions sur Albi et Carcassonne. climatisation Ok.

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I’ve been using Novotel hotels all over the world but this is far the worst where I’ve been. First of all the room had a tiny night table where I couldn’t put my phone and glasses… second there were holes in the wall, and several stains all over (on the carpet, on the walls, on the windows). The air conditioning was not properly working, but it was impossible to sleep with the windows open due to the noise outside (which is normal give the location). It was definitely too worm at night. I had a room with breakfast included. Otherwise I would have never paid 20€ for it. Lastly, every time your neighbors walk, the walls shake like crazy. I was woke up at 5:30 because in the room above they were packing. Unacceptable. The only nice thing of the hotel is the location. Not recommended.

The hotel is centrally located just off the Jardin Pierre Goudouli which in convenient to the Jean Jaures metro stop and also the Aero Bus Stop. Le Capitole is less than a few minutes stroll away as are many restaurants, shops and supermarkets. The Aero bus was 8euro or an Uber was 22euro. The hotel is very attractive from the outside and indeed this continues to the plush furnishings of the lobby and reception area. The is a quaint bar area to convene in but is staffed by reception. The welcome was pleasant and efficient. Time was taken to explain the surrounding area with a map provided. However wrong information was presented regarding complimentary breakfast on the weekend days due to my status, which the person at check out did not agree with. The room was a privilege room which comes with it a certain expectation and standard. The room was well sized with a comfortable bed and range of pillows to suit your needed. There was a functional chair and desk along with a complimentary mini bar and Nespresso machine. Robe and slippers were also provided. The furnishings were acceptable but on the verge of showing wear and tear with a musty smell which filled the room. The window of the room was small and disproportionate stuck in the corner of the room with a view to a fire escape and internal residential courtyard. The open WiFi was of good strength with an average of 40mbs. The bathroom was disappointing regarding its age, toilet flush and over bath shower. The breakfast was a very pleasant affair in the 1st floor breakfast room. It was tastefully decorated and had a pleasing array of food from hot offerings to continental. It was well staffed and stocked. Overall this is a pleasant hotel at a good price point, but missing the little elements of refinement one might expect from a 4 star Mercure.

Very nice hotel with good breakfast, central location and clean rooms. The only negative point i have to make is that check in and check out was slow and could have been much quicker. The hotel staff are friendly and there is a bar located downstairs. Would recommend