Conrad Hangzhou Tonglu

I chose this venue because it was the nearest 5 star hotel to OMG activity park and also because we were celebrating my eldest sons 12th birthday. The accommodation was 5 stars amazing! Our room faced the peninsula and had a fantastic view. The bed linen felt very luxury soft. The food was top quality ingredients. The outdoor swimming pool is maintained to a very high standard. Finally the service was impeccable all round. Special mention goes to Sky who attended my every needs and made the birthday boy feel extra special! He prepared a birthday cake surprise for my son which turned the day into an unforgettable birthday. Many thanks to all at Conrad Tonglu

We stayed through Chinese New Year at this amazing hotel that's nestled in a tranquil water-colored lakescape. Our suite is pretty sizable with the balcony offering a panoramic view of wild nature mirrored in a pristine lake. It's definitely a perfect get-away destination. Conrad staff are sweet and lovely. They're ready to serve you and give you best experiences you can imagine. We're particularly impressed with Wise, a lady who'd go an extra mile making you feel like home. I'd recommend Conrad Tonglu to any who'd like to get away from the urban hustle and bustle and stay soaked in pure nature and upscale services.

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Jimmy👍🏻

Olivia

康萊德酒店在一個半島上，三面環水，佔地面積相當大，自然風光秀麗，晨起散步非常的好。房間面積不小，能很好的欣賞湖景，但房間裝修水準一感覺般比較簡單。酒店泳池還不錯，就是小了一點，沒想到這個級別的酒店泳池的更衣室居然這麼差，不僅小，也沒在更衣室配備什麼東西。就在一般五星酒店中這個泳池更衣室肯定屬於差的。酒店有中西餐廳，餐廳的出品還是認可的，除了比較貴沒啥毛病西餐的價格更容易接受一點。

設施：非常完善 衞生：很乾凈 環境：絕對王者，外面的景讓人流連忘返 服務：特別要感謝酒店前台Korey 在還沒入住就提前提供酒店房間的安排，到酒店還安排了房型升級，實在太感謝了。客房的衞生打掃人員手腳麻利非常棒。總之非常滿意的度假之旅期待下一次的旅遊。

設施： 整體都很棒！尤其是泳池，室外泳池背景就是一副水墨畫，名副其實的《富春山居圖》，美得很有意境。則室內泳池又是另一種美。略意式。 衞生：整體很乾凈，大夏天山裡避免不了偶爾會遇到小蟲蟲，但可以接受啦。 環境：非常好，就愛這種和自然很臨近&融合的酒店。且私密性好，人也不會多。 早餐： 早餐種類適當的豐富，推薦加早餐！pastry類的麪包非常有水準。很好吃。介意可以提高下咖啡的新鮮度&口味。 晚餐：晚餐我們選擇在中餐廳樂，山核桃小牛肉必點！吃出fine dining的感覺來了。現在都念念不忘。 服務：非常感謝管家Nora，從入住前一天就聯繫到我們，在wx上事先分享酒店的各種訊息。並詢問需求和幫助預約。細心&貼心的照顧到所有。隨時隨地都可以跟她聯繫解決需求。很無微不至，切切實實感受到了”服務”。 建議：住下來，和其他同等級類隱士酒店相比，缺少了當地或者酒店品牌化的特色歡迎飲品。另外可以有一些結合當地地理環境的私人遊玩活動。垂釣？遊船？皮划艇？等等。

實在是太喜歡這裏了，原本是為了看桐廬村落的，隨便訂的房，可是沒想到這家康萊德會那麼好，坐擁一整座山，裏面巨大，去哪都有擺渡車去接送。從房間裏面看外面，景觀無敵，住了兩天沒住夠，結果我們哪都沒去，就在酒店玩了三個白天兩個晚上，每天寶寶都嗨的不肯睡覺，臨走了也不捨得，下次去一定要來住一週。 無邊泳池的温度特別合適，比泳池還好玩，玩不夠，真的玩不夠，孩子的户外樂園也巨大，就感覺在這裏一步一景。 服務真的很好，是我最近住的裏面服務最好的，有求必應，態度賊老好了。