Blue Ocean Tofo Hotel

In 2019 we had the most magnificent idyllic holiday at a resort in Linga Linga, Mozambique. This holiday was booked through Sandown Travel and Mozambique Tours. 2020 : We wanted to return and approached our booking once again through the aforementioned booking agencies where Hotel Tofo Mar was suggested and while we booked knowing it was expensive, we trusted our suppliers and believed it would be worth it. Unfortunately we contracted Covid in December 2020 and didn't make our vacation. However, the hotel transferred it and we eventually arrived in December 2021. Prior to our arrival, there was considerable communication between myself and the manager with regards to beach closures and other such things and we even paid extra to shift our dates into ‘high season’. On arrival, we were the ONLY guests at the hotel, which was pretty much closed. (Not even an umbrella was out.) We were `reminded` by the only member of staff on duty that the bar and restaurant were closed. This was news to us- certainly not a reminder. The room was lovely except for the holes in the mosquito net. Breakfast was shocking, prepared by the man who had checked us in. (The concierge now chef – no fault of his own). The manager. Alexandra Amaro, was unreachable as she was in Portugal. The experience at the hotel was bleak. No restaurant, no bar, no other guests, no staff and certainly no holiday vibe. During the entire process of booking and re-booking and travelling to Mozambique and, in fact our return to South Africa, the YouTube video on the hotel’s website depicted a very different hotel to reality and was only removed after insistence by ourselves as false advertising. Needless to say we sought alternative accommodation having slept there for one night and paid a sum of approximately 50 000 ZAR plus the hefty change of date for high season. After emails between ourselves and Mozambique Tours, Sandown Travel and Manager Hotel Tofo MAr, Alexandra Amaro- no refund, responsibility, accountability has been taken. Hence I have resorted to ensuring no –one else experiences this unfortunate costly experience.

I have just spent two weeks in this wonderful hotel, directly on the beach. The view out of the window in the morning still leaves you breathless after 2 weeks. The staff is very pleasant and helpful. I can fully recommend...